Printing jobs from third-party printers using Cloud Print Management

For third-party printers and Lexmark printers that are not Lexmark solutions enabled, customers can use the Third-party Print feature to release print jobs using Cloud Print Management.

To enable third-party printing using Cloud Print Management, Lexmark provides a bundle which includes the ELATEC badge reader and the ELATEC TCP3 device. The TCP3 devices are connected to the wall and the printer through an Ethernet cable. The device is also connected to the badge reader through USB.

API endpoints in the Lexmark Cloud Print Management are used by the ELATEC device to connect securely. The base firmware on the TCP3 device includes the specific API calls and open authorization workflows to connect to Cloud Print Management. The firmware on the TCP3 device must be version 3.0.3.1 or later.

Notes:

• Hybrid jobs are not supported.
• There are no file size limits as the jobs are not stored in the TCP3 device.
• You can configure the maximum number of jobs allowed at one time. For instance, if the maximum number of jobs configured is 10, then the first 10 jobs submitted are printed. If there are more than 10 jobs in the queue, swipe your badge again to release the remaining print jobs.
• Job submission through Lexmark Cloud Print Management portal using Lexmark Universal Print Driver does not modify the print output. However, job submission using Lexmark Universal Print Driver to a non-Lexmark device may not yield the intended print output. The third-party printer may interpret the print job commands incorrectly independent of the Cloud Print Management system. We recommend using the PostScript emulation driver if third-party devices are to be used with Lexmark-solutions-enabled devices for release.
• The TCP3 device does not report on metadata at the time of release. Relevant data like mono or color is captured at the time of submission.
• ELATEC feeds the Lexmark Cloud Services with printer information like IP address and Serial Number of the third-party printer. However, for the MAC address, it provides the MAC address of the ELATEC TCP3 device. Also, there is some information which the ELATEC TCP3 device is unable to retrieve from the third-party printer. This information is marked as unknown in Lexmark Cloud Services.

For more information on configuring the ELATEC TCP3 device, see the TCP3 Configuration Guide.