Reports can include dates up to two years before the current date.
Notes:
Report Level | Report type | Report items |
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Organization | Organization Overview—Shows an overview of the printer activities of the organization over the specified date range. |
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Department | Department Overview—Shows an overview of the printer activities of the selected department over the specified date range. | |
Cost Center | Cost Center Overview—Shows an overview of the printer activities of the selected cost center over the specified date range. | |
Full Data Export | Full Data Export—The feature allows users to select monthly or up to 31 days of data in the custom date range for report generation. It sends an e-mail with links to download reports with all user level transactional data captured by Cloud Print Management. The e-mail contains links to download two reports, one for submission, and the other for release. |
Report Level | Report type | Report items |
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Full Data Export | Notes:
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User | User Overview—Shows an overview of the printer activities of the selected user over the specified date range. |
Report Level | Report type | Report items |
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Client Version Export | Client Version Export—Downloads a report of every user's last print job submission details. The report captures submission through the LPMC or Google Chrome extension client only. The report also contains the version number of the client that is used during the last job submission. Note: If a user uses two different versions of the same client, then the report captures only the latest version of the client. |
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Sample Organization Overview report
Sample User Overview report
Report Level | Report type | Report items |
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Printer | Printer Overview—Shows an overview of the Lexmark Cloud Services tracked usage of the selected printer, based on the printer serial number. |
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Print Job History—Shows the print jobs of the selected printer. | A table that lists all the print jobs of the selected printer. The list also shows the details per print job, such as the release time, impressions, page count, user, e-mail address, department, and cost center where the user belongs. | |
Printer Supplies History—Shows the printer supplies used. | A table that lists the supplies used in the selected printer while it was enrolled in Lexmark Cloud Services. |
Report Level | Report type | Report items |
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Printer | Printer Hardware Statistics—Shows the lifetime page counter information and the toner supply levels of the selected printer. |
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Sample Printer Overview report
Report Level | Report type | Report items |
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Organization, Cost Center, Department | Usage Analysis—Shows a detailed report on the printer usage of the organization, or department over the specified date range. This report also shows some analysis on the fleet usage, such as potential savings and environmental impact. |
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Report Level | Report type | Report items |
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Organization, Cost Center, Department | Usage Analysis—Shows a detailed report on the printer usage of the organization, or department over the specified date range. This report also shows some analysis on the fleet usage, such as potential savings and environmental impact. |
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Sample Usage Analysis report
Report Level | Report type | Report items |
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Organization, Cost Center, Department, User | Printer Activity—Shows the summary of the print and scan activities of all the printers of the organization, department, or user. | Print Activity—A table that lists the printers and shows their last known IP address, model name, and serial number. The list also shows the total number of printed impressions, and the breakdown of the sources of the impressions. Scan Activity—A table that lists the printers and shows their last known IP address, model name, and serial number. The list also shows the total number of scanned pages. |
Organization, Cost Center, Department, User | Printer Activity Detail—Shows a detailed Printer Activity report. The list shows all the jobs and more information about each job. When using Direct Print submission, if the printer does not have the correct version of Device Usage eSF application installed, then analytics data is not presented the same way as other user-related print data. In this case, the data differs in the following ways:
| Print Activity—A table that lists all the print jobs, and shows their owner information, time stamp, job type, and printer information. The list also shows the number of printed impressions on each print job with a breakdown of the sources of the impressions. Scan Activity—A table that lists all the print jobs, and shows their owner information, time stamp, job type, and printer information. The list also shows the number of scanned pages. |
Organization, Cost Center, Department | User Usage—Shows the print usage of all the users in the organization, department, or cost center. |
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Organization | Customer Usage—Shows the print usage of all the child organizations. Note: This report type is available only to partner administrators. |
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Organization | Department Usage—Shows the print usage per department. |
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Organization | Cost Center Usage—Shows the print usage per cost center. |
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Organization | Customer Usage Detail—Shows a detailed Customer Usage report containing the print and scan activities. Note: This report type is available only to partner administrators. | Print Activity—A table that lists all child organizations, and shows the total number of impressions printed per child organization. Scan Activity—A table that lists all child organizations, and shows the total number of scanned pages per child organization. |
Organization | Department Usage Detail—Shows a detailed Department Usage report containing the print and scan activities. | Print Activity—A table that lists all the departments in the organization, and shows the total number of impressions printed per department. Scan Activity—A table that lists all the departments in the organization, and shows the total number of scanned pages per department. |
Organization | Cost Center Usage Detail—Shows a detailed Cost Center Usage report containing the print and scan activities. | Print Activity—A table that lists all the cost centers in the organization, and shows the total number of impressions printed per cost center. Scan Activity—A table that lists all the cost centers in the organization, and shows the total number of scanned pages per cost center. |
Organization | Printer Hardware Detail—Shows the hardware statistics for all the printers in the organization. | A table that lists all the printers in the organization. The list includes the serial numbers, IP addresses, model names, asset tags, and page counts. |
Organization | Customer Printer Hardware Detail—Shows the hardware statistics for all the printers in all child organizations. Note: This report is available only for partner administrators when the partner organization is selected. | A table that lists all the printers in all child organizations. The list includes the organization names, serial numbers, IP addresses, model names, asset tags, and page counts. |
Organization | Users | A table that lists all the users of the organization defined in the Account Management web portal that existed during the selected date range of the report. The list includes the membership information for departments and cost centers, including when they were added or removed from departments or cost centers. |
Organization, Cost Center, Department, User | Detailed Submitted Job Activity—Shows all the jobs submitted to Lexmark Cloud Services for print release by the selected organization, department, or user. | A table that lists all the documents submitted for print release and the user information for that document. |
User | Print Job History—Shows all the print jobs of the selected user. | A table that lists all the print jobs of the selected user. The list also shows the number of pages and impressions of the job, the job properties, and the printer used. |