Understanding roles

Roles are used to establish administrative permissions, and to manage access to specific features of the website. Roles can be assigned at the organization, group, or user level.

System roles

System roles are predefined roles and cannot be removed from the system.

• Help Desk—View users, badges, groups, applications, and organization information.

• Organization Administrator—Manage the organization and its users.

• Partner Administrator—Manage customer organizations and their users.

  Note: This role is a special role for Lexmark resellers that create organizations. Partner administrators can manage the organizations that they have created and organizations that they have been added as an organization administrator.

• User—View and manage your own account information. This is the default role.

• User Administrator—Manage users in the organization.

  Note: The User Administrator can view and create users, groups, and badges, but can view only organization information.

Custom roles

Custom roles contain one or more administrator privileges that let users with those roles perform specific management tasks.

• File Service Administrator—Access the file management system when paired with the Fleet Management Administrator role.

  Note: This role is required to download the printer log files that are requested from the Fleet Management web portal.

• Fleet Management Administrator—Discover, enroll, manage, and deploy configurations to printers.

• Fleet Management Reporting Analyst—Access Fleet Management reporting data.

• Hybrid Print Management Administrator—Manage users, permissions, and organizational settings of Hybrid Print Management.

  Note: This role lets administrators manage Hybrid Print Management users.

• Hybrid Print Management User—View and manage your own print jobs. This is the basic user role for Hybrid Print Management.

• MSA System Management Administrator—Manage the MSA system.

• MSA System Management User—View the core system metrics and operations data.

• Print Release Management Administrator—Manage users, permissions, and organizational settings of Cloud Print Management.

  The administrator can perform the following functions in the Print Management web portal:

  • Manage the print queue of other users.

  • Assign delegates.

  • Set quotas for individual and user groups.

  • Modify document retention settings.

  • Generate and download the default and custom Lexmark Print Management Client and Universal Print Driver packages.

• Print Release Management Reporting Analyst—Access Cloud Print Management reporting data.

• Print Release Management User—View and manage your own print jobs. This is the basic user role for Cloud Print Management.

  Note: This role must be assigned to any user that requires access to Print Release basic features. Users can manage their own print queue and delegate their own print jobs to other users. Users can also download the default print driver packages.

• Solutions Administrator—Administrator role for cloud workflow solutions.

• Solutions User—Role for typical usage of cloud workflow solutions.