From the Fleet Management web portal, click Agents > Fleet Agents.
Click a Fleet Agent, and then do one or more of the following:
To edit the Fleet Agent, click Edit Agent. For more information, see Editing the Fleet Agent.
To initiate printer discovery and enrollment, click Discover & Enroll Printers.
To download the installation package, click Installation Package > Download.
To refresh all printer information before the scheduled refresh task, click More > Refresh all printer information.
To deactivate the Fleet Agent, click More > Deactivate Agent.
Sometimes, a customer may want to suspend Fleet Agent activities temporarily or reinstall the Fleet Agent in the same or another machine. Deactivating the Fleet Agent saves the cloud configuration of the agent so that it can be reactivated later. This action also revokes its cloud credentials and stops printer status monitoring, but it does not uninstall the Fleet Agent.
To delete the Fleet Agent, click More > Delete Agent.
When a customer terminates a contract, the partner may need to delete the Fleet Agent from the portal. However, that does not stop the Fleet Agent from running inside the customer's environment. The local server would still try to communicate with the cloud, but would fail because there is no longer a cloud record of that Fleet Agent. In this scenario, we recommend uninstalling the Fleet Agent from the customer's environment.
To request Fleet Agent logs, from the Log section, click Request.