Understanding reports

Reports can include dates up to two years before the current date.

Notes:

Report type

Report items

User Overview —Shows an overview of the printer activities of the selected user over the specified date range.

  • Total

    • Impressions —The total number of impressions that are printed.

    • Sheets —The total number of sheets that are printed.

    • Printer Jobs —The total number of printed jobs.

    • Total Jobs In Queue Now —The total number of jobs that are currently in the Lexmark Cloud Services print queue.

  • Printed / Deleted (Pages) —A graph that shows the number of pages that are printed and the number of pages that are deleted, based on the number of submitted pages. Pages that are deleted are either expired or were removed manually.

  • Job Size (Number of Jobs) —A graph that shows a distribution of the job size based on the number of submitted pages for each job.

  • Paper Size (Pages) —A graph that shows the number of pages that are printed per paper size.

  • Paper Type (Pages) —A graph that shows the number of pages that are printed per paper type.

  • Color / Mono Usage (Impressions) —A graph that shows the total number of color impressions and the total number of black-and-white impressions that are printed.

  • Duplex / Simplex Usage (Impressions) —A graph that shows the total number of impressions printed as two-sided jobs and the total number of impressions printed as one-sided jobs.

  • Print Usage (Impressions) —A graph that shows the daily print usage over the specified date range.

  • Submitted Jobs

    • Submission Methods (Pages) —A graph that shows the number of pages submitted per submission method, such as web browser, e-mail, or mobile device.

    • Document Type (Pages) —A graph that shows the number of pages submitted per job type, such as text or image.

  • Top Printers —A table that lists the printers that the specified user frequently uses. The list shows the last known IP address and model name of the printers, and are sorted based on the number of printed impressions.

  • Most Used Printers —A table that lists the printers with the highest usage. The list shows the last known IP address and model name of the printers, and are sorted based on the number of printed impressions.

  • Scan Usage (Pages) —A graph that shows the total number of pages scanned per job type.

Printer Activity —Shows the summary of the print and scan activities.

  • Print Activity —A table that lists the printers and shows their last known IP addresses, model names, and serial numbers. The list also shows the total number of printed impressions, and the breakdown of the sources of the impressions.

  • Scan Activity —A table that lists the printers and shows their last known IP addresses, model names, and serial numbers. The list also shows the total number of scanned pages, and the breakdown of the job types that created the scans.

Printer Activity Detail —Shows a detailed Printer Activity report. The list shows all the jobs and more information about each job.

When using Direct Print submission, if the printer does not have the correct version of Device Usage eSF application installed, then analytics data is not presented the same way as other user-related print data. In this case, the data differs in the following ways:

  • The user print job details are displayed in the Printer Activity Detail report.

  • The IP address column shows <x.y.z.y>(Direct) , where <x.y.z.y> is the IP address of the printer.

  • Page numbers and other metadata reflected for the print job details represent the user intent of the submission and may not represent the actual print output. For instance, a user may send a four-page color job to a mono printer without the correct version of the eSF application. In this case, the job details show that a four-page color job was printed.

  • Print Activity —A table that lists all the print jobs and shows their owner information, time stamp, job type, and printer information. The list also shows the number of printed impressions on each print job with a breakdown of the sources of the impressions.

  • Scan Activity —A table that lists all the scan jobs and shows their owner information, time stamp, job type, and printer information. The list also shows the total number of scanned pages on each scan job with a breakdown of the types of scan job.

Print Job History —Shows all the print jobs.

A table that lists all the print jobs, the number of pages and impressions, the job properties, and the printer used.

Detailed Submitted Job Activity —Shows all the jobs submitted to Lexmark Cloud Services for print release by the selected user.

A table that lists all the documents submitted for print release and the user information for that document.