Using Direct Print

The Direct Print feature helps to track jobs that are directly sent to Lexmark printers for users in Lexmark Cloud Services. Using Direct Print, these jobs do not go through a global queue and are not released through Print Release application. When Lexmark Print Management Client (LPMC) is installed in a workstation, users submitting jobs must enter credentials, similar to cloud and hybrid submissions using LPMC. LPMC sends the user-level data to the Lexmark Cloud Services portal. This data helps Lexmark Cloud Services to track print activities for users in Lexmark Cloud Services. The print job never leaves the customer network and is never held for release, but is sent and printed immediately to the designated printer.

The installation package includes a configuration XML file that contains the printer profile information to make sure jobs that are sent to the specified printers. When this additional setting is installed in your workstation along with the LPMC software, when direct printers have been assigned in the cloud, and the Direct Print configuration bundle is deployed to the user workstation, users can select which printer to directly send their job to. This feature can be used with cloud and hybrid submissions as well, allowing more flexibility in the allowable end-user print endpoints and workflows.

Before you begin, make sure that:

Cloud Print Management enrollment is enabled for the organization.
LPMC Windows version 2.3.1145.0 with proper configuration is available.
LPMC macOS version 3.3.0 or later in installed.
Ubuntu version 3.3.0 or later in installed.
Device Usage version 2.4.32 is installed.
The printer is enrolled in Cloud Fleet Management and is attached to a network.
- For Lexmark eSF printers, make sure that the Cloud Print Management application bundle is installed on the device.
- For Lexmark printers, make sure that Lexmark Universal Print Driver is installed with the LPMC.
The workstation has network visibility (port 9100) to the printer.
Direct Print roles are defined. The Direct Print roles are as follows:

Direct Print user
- Downloads personal Direct Print configuration from Print Clients page
- Submits print jobs using Direct Print

Downloading the Direct Print package

From the Print Management web portal, click Print Clients .
From the Select client menu, select Windows® , macOS® , or Ubuntu .
From the Select package type menu, select Direct Print .
Select either Departments or Personal .
Select the assignments that you want to download.

Note: You can select one or more assignments.
Click Download Client .
Click Download .

When using Direct Print submission on a printer where the Device Usage eSF application is installed, make sure that the application version is correct. Otherwise, the analytics data does not appear the same way as other user-related print data. The data differs in the following ways:

The user print job details appear in the Printer Activity Detail report.
The IP address column shows <x.y.z.y>(Direct) , where <x.y.z.y> is the IP address of the printer.
Page numbers and other metadata reflected for the print job details represent the user intent of the submission and may not represent the actual print output. For example, a user may send a four-page color job to a mono printer without the correct version of the application. In this case, the job details show that a four-page color job was printed.

Installing the Direct Print package

Note: If you download the Direct Print package for one assignment, then the folder contains an executable file and an XML configuration file. If you download the Direct Print package for multiple assignments, then the folder contains an executable file and multiple folders. Each of the multiple folders contains a directprintconfiguration.xml file. There is one folder for each assignment that is downloaded simultaneously.

From the installation package, run the lpmc Windows Installer file.
Accept the End-User License Agreement.
Click Install .
Click Finish .