User information does not match

Synchronize users from internal accounts

Adding a user or changing user information from internal accounts does not automatically update the users in Device Quotas.

  1. Open a Web browser, and then type the printer IP address.

    Note: Locate the IP address from the printer home screen.
  2. Click Applications > Device Quotas.

  3. From the Usage Data section, click Sync Internal Accounts.

Note: After synchronizing with Device Quotas, the default quota settings are applied to the added internal accounts.