Cannot find reports

Try one or more of the following:

Make sure to assign an authentication method to the security template of the tracked workflows

For more information on assigned security template for your printer, see the Embedded Web Server Security Guide.

For more information on Cloud Authentication or Card Authentication, see the administrator’s guide for the application.


For eSF version 4.0 or earlier, make sure to require users to log in using either Cloud Authentication or Card Authentication

Jobs are not tracked when the lock screen is disabled and users do not log in.

For more information on the eSF version of your printer, see the help information documentation.

For more information on Cloud Authentication or Card Authentication, see the administrator’s guide for the application.


Contact your Lexmark representative