Searching for devices

Before performing device-specific tasks, previously discovered devices must be selected by searching for matching values of certain criteria, selected from the following:

• Address

• Hostname

• Device Model

• Serial Number

• Contact Name

• Contact Location

• Property Tag

1. Click the Devices tab.

2. Select a search criterion.

3. Enter a value to search.

4. Click Search.

Note: Using the asterisk wildcard character (*) to represent the sections at the end of the IP address will return all devices in that subnet. For example, type 10.10.*.* to find all devices that have been discovered within the range 10.10.0.1–10.10.255.255. Also, a range of IP addresses can be used as a search criterion by entering the first and last addresses, separated by a hyphen.

Editing the home screen layout on specific devices

The Home Screen task on the Devices tab accesses the home screen and available profiles of selected printers directly, unlike the corresponding task on the Device Groups tab, which lets you configure a common home screen to be deployed during a policy update and only provides access to LDD profiles.

Accessing the home screen configuration for specific devices may be helpful for the following tasks:

• Troubleshooting home screen issues on specific devices

• Configuring home screens on specific devices for which custom home screens are not configured within a device group

• Configuring home screens that include non-LDD profiles

• Removing orphan buttons from the home screen

Notes:

• If a custom home screen is configured for a device group that contains the printer, then any changes made will be overwritten during the next policy update.
• LMC cannot access eSF application icons directly. Use placeholders to provide locations for eSF application icons in the default order, and then use App Reservation to designate a location for the icon of a specific eSF application identified by name. If no placeholders or App Reservations are provided, then any installed eSF applications appear on the first page after the pages defined in the custom home screen.

1. Click the Devices tab.

2. Search for printers.

3. Select device names in the Devices list.

4. Select Home Screen from the Tasks list.

5. To edit an individual home screen, click Edit.

   Make any necessary changes to the layout of the home screen, and then click Apply. To cancel editing, click Reset.

6. If multiple devices are selected, click Next to view the home screen of the next device on the list.

Viewing device profiles

1. Click the Devices tab.

2. Search for device(s).

3. Select the device name(s) in the Devices list.

4. Select Profiles from the Tasks list.

5. Select a profile name from the list to view the profile settings.

6. If multiple devices are selected, then click Next to view the next device on the list.

Updating device policies

1. Click the Devices tab.

2. Search for the device or devices.

3. Select the device names in the Devices list.

4. Select Policy Update from the Tasks list.

5. Click Update Policy.

   Note: After policies are updated, the Policy Update status appears and shows the number of devices that failed to update, if applicable. Click Failed Devices Count to view the logs, and then select the task ID in the Jobs page to view the details.

Removing devices from the system

1. Click the Devices tab.

2. Search for one or more devices.

3. Select one or more device names in the Devices list.

4. Click Remove from System > Yes.

Notes:

• Removing a device from the system does not remove profiles that have been deployed to the device, reverse any home screen modifications, or remove eSF applications installed with any solution.
• If a removed device is still included in a discovery profile, then it will be rediscovered during the next discovery task using that discovery profile.