Understanding the Home tab

The Home tab provides shortcuts to tasks on the System tab and individual items on other tabs, as well as indicating the status of each server and device group in the system.

Understanding the status bar

The status bar appears on all tabs and shows the number of licenses, discovered printers, unlicensed printers, missing printers, and printers known to be out-of-policy, as well as the overall system status. The message bar above the status bar also appears on all tabs. This area provides feedback when the system setup or device discovery changes and lists any errors or warnings.

System status information on the status bar and Home tab

The overall system status is indicated by the icon showing three server boxes in the status bar. If any servers are offline or not communicating, then a yellow exclamation mark icon appears on the system status icon to indicate the system is operating at reduced capacity. If all servers are offline or not communicating, then a red X icon appears on the system status icon.

More detailed system status information is available through the System Status task on the System tab. Click System Status in the System section of the Home tab to access this information.

Viewing information summaries for LDD elements

Summaries of essential information are available for device groups, software client groups, printers, and solutions.

1. Click the Device Groups, Software Client Groups, Devices, or Solutions tab.

2. Select an item from the list, or when on the Devices tab, perform a search.

   

3. Click Summary from the Tasks list.

   A summary of basic information about the selected element appears. The summary includes links to find more information or settings about the included information.

Viewing jobs or system logs

You can view all jobs initiated in the system, including both tasks performed in LMC and print jobs initiated using a printer or software client. Additionally, a log is available showing any messages reported by jobs, such as printers discovered during a discovery task. Data for both jobs and logs are saved for seven days.

1. Click the System tab.

2. Select Jobs from the System list to view jobs, or select Log to view logs.

   Optionally, apply a filter to the jobs list or log:

   • To apply a filter, make selections or entries in the applicable fields, and then click Refresh. If you want to access less commonly used filter fields, then click Show More Filters.

   • To remove a previously applied filter, click Reset Filter, and then click Refresh.

   Note: You can also view jobs and logs for specific solutions or printers through the Jobs and Log tasks on the Solutions and Devices tabs.

While viewing the jobs list, you can view all log entries that apply to a specific job by clicking the task ID of a job. The log is automatically filtered for the selected task ID. Additionally, to quickly filter the list to view only jobs in progress, click Running Tasks.

To stop a job, click Stop Task.

To refresh the jobs list or log, click Refresh. To set the jobs list to automatically refresh on a timed interval, select the Auto Refresh option, and then select a time interval.

To change the number of entries that appear on each page of the jobs list or log, select a new value for Number of Jobs/Page.

To export the jobs list or logs in comma-separated values (CSV) format, click Export Report.

Customizing columns for jobs and system logs

1. Click the System tab.

2. Select Jobs or Log.

3. Click Customize Table.

   All columns are shown by default.

4. From the Customize Jobs Table or Customize Log Table, adjust the columns as necessary:

   • To remove a column from view, select it in the Current Columns list, and then click Remove.

   • To add a column back to the Current Columns list, select it in the Available Columns list, and then click Add.

   • To adjust the position of a column, select it in the Current Columns list, and then click Move Up or Move Down.

   • To return all columns to view in the default order, click Reset.

5. Click OK to save your changes, or click Cancel to keep the current view.

   Custom selections for columns are saved in a cookie in your browser so they are available each time you use LMC.

Viewing device group profile settings

1. Click the Device Groups tab.

2. Select a device group from the Device Groups list.

3. Select Profiles from the Tasks list.

4. In the main section, select the desired Device Class tab.

5. Select a profile name to display the settings.

Viewing software client group profiles

1. Click the Software Client Groups tab.

2. Select a software client group from the Software Client Groups list.

3. Select Profiles from the Tasks list.

Viewing forms associated with a solution

Solutions that include forms merge functionality are associated with forms that are installed along with the solution.

1. Click the Solutions tab.

2. Select a solution from the Solutions list.

3. Select EForms from the Tasks list.

Viewing version information

You can view version numbers for all system components, which may help you to troubleshoot problems and make sure all components are up to date.

1. Click the System tab.

2. Select System Status from the System list.

3. In the Components column, click Version Info. You may have to scroll to the right to see the Components column.

To export component version information along with system status information, click Export Report in the System Status window.