Finding basic information

Understanding the Home tab

The Home tab provides shortcuts to tasks on the System tab and individual items on other tabs. It also indicates the status of each server and device group in the system.

Home tab section	Description
Solutions	Lists all solutions that are available in the system. Clicking a solution in the list links to that solution on the Solutions tab.
Servers	Lists all servers in the system. The icon of each server indicates the status of that server. Clicking a server in the list links to the System Status task on the System tab.
Device Groups	Lists all device groups that have been created. A yellow exclamation mark appears on the icon of a device group that contains out-of-policy printers. Clicking a device group in the list links to that group on the Device Groups tab.
Software Client Groups	Lists all groups of software clients in the system. Clicking a software client group in the list links to that group on the Software Client Groups tab.
System	Provides shortcuts for all tasks on the System tab. Clicking a task in the list links to that task on the System tab.

Understanding the status bar

The Lexmark Management Console status bar.

The status bar and the message bar appear on all tabs. The message bar provides feedback when the system setup or device discovery changes and lists any errors or warnings.

Status bar item	Description
Messages	Shows or hides the message bar
Licenses	Shows the number of licenses that are available in the system
Discovered	Shows the number of discovered printers that are stored in the database
Unlicensed	Shows the number of discovered printers that do not have a license
Missing	Shows the number of previously discovered printers that are not responding
Out of Policy	Shows the number of discovered printers that have settings different from profiles required by solutions that are deployed to those printers
System status icon	Indicates the overall status of the system
Progress bar	Shows the progress of the current task

System status information on the status bar and Home tab

The overall system status icon is the three server boxes at the right side of the status bar. If any servers are offline or not communicating, then a yellow exclamation mark appears on the system status. This icon indicates that the system is operating at reduced capacity. If all servers are offline or not communicating, then a red X appears on the system status icon.

To view the detailed system status information, do the following:

From LMC, click the System tab.
From the System section, select System Status.

Viewing information summaries for LDD elements

From LMC, click the Device Groups, Software Client Groups, Devices, or Solutions tab.
Do either of the following:
- From the Device Groups section, Software Client Groups section, or Solutions section, select a group name or a solution.
- From the Devices section, select or search for a printer.
From the Tasks section, click Summary.

Viewing jobs or system logs

You can view all jobs that are initiated in the system, including the following:

Tasks that are performed in LMC
Print jobs that are initiated by using a printer or software client

Data for both jobs and logs are saved for seven days.

From LMC, click the System tab.
From the System section, select Jobs or Log.
Do any of the following:
- To apply a filter, click Filters, and then configure the settings.
- To remove a previously applied filter, click Reset Filter.
- To filter the list view to only jobs in progress, in the Log State menu, select Running.
- To view all log entries that apply to a specific job, from the jobs list, click the task ID of a job.
  Note: The log is automatically filtered for the selected task ID.
- To stop a job, select the job, and then click Stop Task.
- To refresh the jobs list or logs, click Refresh.
  Note: To set the jobs list to refresh on a timed interval automatically, select the Auto Refresh option, and then select a time interval.
- To change the number of entries that appear, select a new value for the number of jobs or logs per page.
- To export the jobs list or logs in comma-separated values (CSV) format, click Export Report.
- To export the audit logs, click Export Audit Log. The following information is shown when exporting audit logs:
  - All attempts to log in to and log out from LMC
  - All attempts to change the active user name or password
  - Creation, modification, and deletion of user accounts, groups, and privileges
  - All attempts to modify the privileges of a user account
  - All attempts to modify the LDAP settings from LMC

Note: You can also view jobs and logs for specific solutions or printers through the Jobs and Log tasks in the Solutions and Devices tabs.

Customizing columns for jobs and system logs

From LMC, click the System tab.
From the System section, select Jobs or Log.
Click Customize Table.
Adjust the columns. Do one or more of the following:
- To remove a column from view, select it in the Current Columns list, and then click or Remove.
- To add a column back to the Current Columns list, select it in the Available Columns list, and then click or Add.
- To adjust the position of a column, select it in the Current Columns list, and then click or Move Up, or or Move Down.
- To return all columns to view in the default order, click Reset.
Click OK.

Custom selections for columns are saved in a cookie in your browser, so they are available each time LMC is used.

Viewing version information

Viewing version numbers for all system components helps you troubleshoot problems and make sure that all components are updated.

From LMC, click the System tab.
From the System section, select System Status.
In the Components column, click Versioninfo.
You may need to scroll to the right to see the Components column.

Note: To export all system status information and component version information, click Export Report.