Configuring the fax server settings

You can configure the fax server settings for the following scenarios:

Configuring the general fax settings

  1. From the Embedded Web Server, access the fax settings page.

  2. Click Fax Server Setup.

  3. From the General Fax Settings or Fax Server E-mail Setup section, in the To Format field, type [x].

    Note: The “[x]” syntax forwards the fax number entered at the control panel to Kofax Communication Server, which uses the fax number to route the fax appropriately. When configured incorrectly, the faxes get stuck in the queue as the server cannot forward them to a proper destination.
  4. If necessary, in the Reply Address field, type an e-mail address.

    Note: For MFPs that use directory services for authentication, the LDAP configuration populates the field automatically with the e-mail address of the authenticated user.
  5. If necessary, type a text for the subject and message. To determine easily where the message is generated, we recommend typing the MFP model.

  6. Click Save or Submit.

Configuring the fax server e-mail settings

  1. From the Embedded Web Server, access the fax settings page.

  2. Depending on your printer model, do either of the following:

  3. In the Primary SMTP Gateway field, type the IP address or host name of your fax server.

    Note: If your company uses a port number other than the default, then in the Primary SMTP Gateway Port field, enter the appropriate port number.
  4. Click Save or Submit.