The application stops responding at the “Busy, please wait” message

If the network connection is lost on some older printers, the application may stop responding, and the message Busy, please wait remains on the printer control panel. Once the network connection is restored, the application continues.

1. Make sure the network cable is plugged into the printer and the appropriate network outlet.

2. Wait a few minutes to see if the network connection returns and the application continues.

3. If the application does not continue:

   1. Turn off the printer.

   2. Wait a few seconds, and then turn on the printer.

   3. Check the printer network settings and the status of the network. For more information, see the documentation that came with the printer. For help with your local network, contact your network administrator.