| Note: For Windows 7 or later, make sure that you have administrator privileges. |
Obtain an installation package for Local Printer Management Agent, and then save it to a temporary local drive.
Copy the configuration file to the folder where you saved the installation package, and then if necessary, modify it. For more information, see Understanding the configuration file.
Install the package by doing either of the following:
From the folder where you saved the package, double-click the installation package (lpma32.msi file for 32-bit systems or lpma64.msi file for 64-bit systems).
At the command prompt, type either of the following:
Follow the instructions on the computer screen.
After the installation is complete, check if the Local Printer Management Agent service is running.
From the command prompt, type .
Check if the Local Printer Management Agent service is in the “Started” state.
Check if the Local Printer Management Agent is added to the Windows Firewall exception list.
The Local Printer Management Agent installation creates a Windows Firewall exception that can be checked from Control Panel.
From Control Panel, click Windows Firewall > Allow a program through Windows Firewall.
In the “Allowed programs and features” list, make sure that Local Printer Management Agent is added.
| Note: If a third-party antivirus or firewall software is installed, then configure it to allow lpma.exe to access network printers and remote systems. |
Obtain an installation package for Local Printer Management Agent, and then save it to a temporary local drive.
Copy the configuration file to the folder where you saved the installation package, and then if necessary, modify it. For more information, see Understanding the configuration file.
Install the package by doing either of the following:
From the folder where you saved the package, double-click the LPMA-Mac.pkg file.
From the command prompt, type
Type your administrator credentials.
Follow the instructions on the computer screen.
After the installation is complete, make sure that the datacollector and datasender processes are running in the Activity Monitor.
To check if Local Printer Management Agent is installed and configured correctly, send a print job from the computer where Local Printer Management Agent is installed. In the Fleet Tracker, make sure that the print job data is received. If the job data is not received, then check the Local Printer Management Agent configuration file. Make sure that the correct data is being collected and that the connection to the server is configured correctly.