Understanding printer alerts

Alerts are triggered when a printer requires attention. The following alerts can be associated with an event in MVE:

• Automatic Document Feeder (ADF) jam—A paper is jammed in the ADF and must be physically removed.

  • Scanner ADF Exit Jam

  • Scanner ADF Feeder Jam

  • Scanner ADF Inverter Jam

  • Scanner ADF Paper Cleared

  • Scanner ADF Paper Missing

  • Scanner ADF PreRegistration Jam

  • Scanner ADF Registration Jam

  • Scanner Alert - Replace All Originals if Restarting Job

• Door or cover open—A door is open on the printer and must be closed.

  • Check Door/Cover - Mailbox

  • Door Open

  • Cover Alert

  • Cover Closed

  • Cover Open

  • Cover Open Or Cartridge Missing

  • Duplex Cover Open

  • Scanner ADF Cover Open

  • Scanner Jam Access Cover Open

• Incorrect media size or type—A job is printing and requires certain paper to be loaded in a tray.

  • Incorrect Envelope Size

  • Incorrect Manual Feed

  • Incorrect Media

  • Incorrect Media Size

  • Load Media

• Memory full or error—The printer is running low on memory and must apply changes.

  • Complex Page

  • Files Will Be Deleted

  • Insufficient Collation Memory

  • Insufficient Defrag Memory

  • Insufficient Fax Memory

  • Insufficient Memory

  • Insufficient Memory - Held Jobs May Be Lost

  • Insufficient Memory For Resource Save

  • Memory Full

  • PS Memory Shortage

  • Scanner Too Many Pages - Scan Job Canceled

  • Resolution Reduction

• Option malfunction—An option attached to the printer is in an error state. Options include input options, output options, font cards, user flash cards, disks, and finishers.

  • Check Alignment/Connection

  • Check Duplex Connection

  • Check Finisher/Mailbox Installation

  • Check Power

  • Corrupted Option

  • Defective Option

  • Detach Device

  • Duplex Alert

  • Duplex Tray Missing

  • External Network Adapter Lost

  • Finisher Alert

  • Finisher Door Or Interlock Open

  • Finisher Paper Wall Open

  • Incompatible Duplex Device

  • Incompatible Input Device

  • Incompatible Output Device

  • Incompatible Unknown Device

  • Incorrect Option Installation

  • Input Alert

  • Input Configuration Error

  • Option Alert

  • Output Bin Full

  • Output Bin Nearly Full

  • Output Configuration Error

  • Option Full

  • Option Missing

  • Paper Feed Mechanism Missing

  • Print Jobs On Option

  • Reattach Device

  • Reattach Output Device

  • Too Many Inputs Installed

  • Too Many Options Installed

  • Too Many Outputs Installed

  • Tray Missing

  • Tray Missing During Power On

  • Tray Sensing Error

  • Uncalibrated Input

  • Unformatted Option

  • Unsupported Option

  • Reattach Input Device

• Paper jam—A paper is jammed in the printer and must be physically removed.

  • Internal Paper Jam

  • Jam Alert

  • Paper Jam

• Scanner error—The scanner has a problem.

  • Scanner Back Cable Unplugged

  • Scanner Carriage Locked

  • Scanner Clean Flatbed Glass/Backing Strip

  • Scanner Disabled

  • Scanner Flatbed Cover Open

  • Scanner Front Cable Unplugged

  • Scanner Invalid Scanner Registration

• Supplies error—A printer supply has a problem.

  • Abnormal Supply

  • Cartridge Region Mismatch

  • Defective Supply

  • Fuser Unit Or Coating Roller Missing

  • Invalid Or Missing Left Cartridge

  • Invalid Or Missing Right Cartridge

  • Invalid Supply

  • Priming Failure

  • Supply Alert

  • Supply Jam

  • Supply Missing

  • Toner Cartridge Eject Handle Pulled

  • Toner Cartridge Not Installed Correctly

  • Uncalibrated Supply

  • Unlicensed Supply

  • Unsupported Supply

• Supplies or consumable empty—A printer supply must be replaced.

  • Input Empty

  • Life Exhausted

  • Printer Ready for Maintenance

  • Scheduled Maintenance

  • Supply Empty

  • Supply Full

  • Supply Full or Missing

  Note: The printer sends the alert as an error and a warning. If one of these alerts is triggered, then its associated action occurs twice.

• Supplies or consumable low—A printer supply is running low.

  • Early Warning

  • First Low

  • Input Low

  • Life Warning

  • Nearly Empty

  • Nearly Low

  • Supply Low

  • Supply Nearly Full

• Uncategorized alert or condition

  • Color Calibration Failure

  • Data Transmission Error

  • Engine CRC Failure

  • External Alert

  • Fax Connection Lost

  • Fan Stall

  • Hex Active

  • Insert Duplex Page and Press Go

  • Internal Alert

  • Internal Network Adapter Needs Service

  • Logical Unit Alert

  • Offline

  • Offline for Warning Prompt

  • Operation Failed

  • Operator Intervention Alert

  • Page Error

  • Port Alert

  • Port Communication Failure

  • Port Disabled

  • Power Saver

  • Powering Off

  • PS Job Timeout

  • PS Manual Timeout

  • Setup Required

  • SIMM Checksum Error

  • Supply Calibrating

  • Toner Patch Sensing Failed

  • Unknown Alert Condition

  • Unknown Configuration

  • Unknown Scanner Alert Condition

  • User(s) Locked Out

  • Warning Alert