Mobile Print adds user functionality to an existing LPM system:

• Lexmark Mobile Printing application support

  • View, print, or delete documents and print jobs in a user’s print queue.

  • View quota in a user’s queue.

  • Allow delegate printing from a user’s print queue.

  • Send documents to LPM for conversion and future printing.

• E-mail document submissions—Lets users send an e-mail to an account that the Lexmark Email Watcher monitors. When an e-mail is received, it is sent to LPM, and then converted to a printable document based on predefined conversion settings and user-specified settings. The job can be printed immediately on the specified printer, or it can be integrated with LPM, and then printed later.

• AirPrint document submissions—Lets users of Apple devices running the iOS 6.1 or later or OS X 10.7 or later operating system software to send documents to LPM. Users can send documents wirelessly to LPM, and then print the jobs later. In Print Management Console, AirPrint jobs are listed under the Site column as IPP Print.

Mobile Single Sign-On

Mobile Single Sign-On or Mobile SSO is a feature that allows the use of the organization's authentication token to access the LPM system functionality thereby eliminating redundant login that is being prompted by LPM when the user prints. This only supported for Android Print Plug-in application.

Configuring SSO with the mobile plug-in

Apply the following configuration in the plug-in application:

<?xml version="1.0" encoding="UTF-8"?>​

<config>

  <providers>
    <provider>
      <name>Prem Mobile SSO</name>
      <address>10.100.101.11></address>
      <providerType>server-premise</providerType>
      <auto-discover>true</auto-discover>
    </provider>
  </providers>

  <premise-server-config>
    <sso-url>orcton.eastasia.cloudapp.abc.com</sso-url>
    <sso-client-id>clinetid</sso-client-id>
    <sso-secret>clientsecret</sso-secret>
  </premise-server-config> 

   <behavior
    <import-configList>reset_all/<import-configList>
  </behavior>

</config>

As an administrator, introduce the following settings in Lexmark Mobile Print configuration file to hide the Logout option:

  <settings>
    ...
    <hide-logout>true</hide-logout>
  </settings>

Notes:

• Set the value to true to hide Logout option.
• This setting is not dependent on ADFS settings.
• By default, the Logout option is shown.
• The plug-in application imports the new configuration settings.

ADFS Management Console​

1. Launch ADFS Management Console, and then select Application Groups.

2. Add an application group.

3. In the Name field, enter a name for the application group.

4. From the Template section, select Server application, and then click Next.

5. In the Name field, enter a name for the application and take note of the Client Identifier since it will be used to configure the mobile plug-in.

6. For the Redirect URL field, add lxkmobile://plugin.callback, and click Next.

7. Select Generate a shared secret. Make sure that you copy the shared secret because it will never be shown later after the application is saved.

8. Click Next to add the application.

Print Management Console Settings

1. Click on the upper-right corner of Print Management Console.

2. Configure the ADFS and LDAP server settings:

   For ADFS Settings:

   1. Type the server address of the ADFS server.

   2. Import the SSL certificate for LPM to communicate to the ADFS server.

   3. Click Save Changes.

   For LDAP Settings:

   1. Click Add.

      Note: If there is an existing LDAP entry which is the Active Directory pointed by the ADFS, there is no need to follow the steps further.

   2. Configure the server details.

      Note: In the LDAP settings, add the Active Directory pointed by the ADFS.

   3. Click Save Changes.

Using Mobile SSO

If the user is already logged in to SSO, then do the following to use Mobile SSO for print submission to the LPM:

1. To configure Mobile SSO for the plug-in, import the configuration settings in to plug-in application.

2. Accept the End User License Agreement (EULA).

   Note: If the End User License Agreement (EULA) has already been accepted in the configuration settings, then there are no prompt to accept the license agreement.

3. Wait for a Google Chrome tab to launch to communicate with the ADFS server, and then if prompted, accept the End User License Agreement.

4. Wait for communication to be established so that it automatically redirects to the plug-in.

   Notes:

   • Automatic redirection to the plug-in depends on the configuration settings. Set <auto-discover> settings to false to redirect it manually.
   • You can log out of the LPM Premise session by clicking Logout. This action does not log out the SSO session.
   • If the user is not logged in to SSO, then he or she is redirected to the ADFS login page.

5. Submit your print jobs using the print application and system's print plug-in.

Supported e-mail protocols

If the e-mail submission functionality is used, then the e-mail server that hosts the account for LPM monitoring must support one of the following protocols:

• IMAP4

• POP3

• Exchange Web Services (EWS)

Supported printers for mobile device usage

Network printers that support PostScript emulation are supported as an output device. However, for the best and fastest output, we recommend any Lexmark printer that supports the PDF format.

Advanced finishing options such as staple and hole punch work only on Lexmark printers. Options for two-sided (duplex) printing may not work on non-Lexmark printers because of vendor-specific implementation.

Supported file formats

The following file formats are supported for document conversion:

Document conversion software dependencies

Document conversions are required for e-mail and mobile application job submission. During installation, LPM detects the version of the installed document conversion software.

Before running the LPM installer, make sure that a supported document conversion application is installed on each Tomcat or application servers that are handling document conversions. We recommend installing the document conversion application before running the LPM installer for the solution to use it automatically.

Configuring the Mobile Print application settings

1. From Lexmark Management Console, click the Solutions tab.

2. From the Solutions section, select mobileprint.

3. From the Tasks section, select Configuration, and then configure the settings.

4. Click Apply.

Understanding the mobile and e-mail configuration data

Adding Lexmark Mobile Print to a software client group

1. From Lexmark Management Console, click the Software Client Groups tab.

2. From the Software Client Groups section, select Mobile Print.

3. From the Tasks section, select Client Profiles.

4. In the Address field, type the IP address (for example, 10.10.2.100) or subnet (for example, 10.10.*.*) of the mobile device or e-mail watcher server.

   Notes:

   • You can also import a .csv file of IP addresses or subnets.
   • Using the asterisk wildcard character (*) to represent the sections at the end of the IP address returns all devices in that subnet. For example, typing 10.10.*.* lets the server accept incoming requests from devices within the range 10.10.0.1–10.10.255.255.

5. Click Add > Save.

Installing .NET framework

To enable interaction between LPM and Microsoft Office document conversion applications when using Lexmark Mobile Print version 2.5.2 or later, install .NET Framework 4.

Document conversion requires .NET Framework 4 to work properly. If .NET Framework 3.5 SP1 is already installed on the machine, then WIC is not necessary for installing .NET Framework 4.

Installing OpenOffice or LibreOffice

1. Download, and then run the setup wizard for OpenOffice or LibreOffice.

2. During installation, select Install this Application for Anyone who uses this computer.

3. Do either of the following:

   • For typical installation, make sure that the default installation path is accepted, and then install all the applications.

   • For custom installation, make sure that all main office applications are installed. The optional components can be installed at your discretion.

If OpenOffice or LibreOffice is installed after installing Lexmark Mobile Print, then after performing the previous instructions, do the following:

1. Stop the Lexmark Solutions Application Server service.

2. Navigate to the %SOLUTIONS_INSTALL_DIR%\apps\wf-ldss\WEB-INF\classes\ folder.

3. Using a text editor, open the OpenOfficeToPDFClass.properties file.

4. Set officeToPDF.defaultOfficeHomeDirectory to the location where OpenOffice or LibreOffice is installed.

   Note: For a typical LibreOffice 4 installation, the path is usually C:\Program Files (x86)\LibreOffice 4. Make sure that there is no trailing slash. Also, all backslashes in the path must be replaced with forward slashes.

5. Save the file.

6. Start the Lexmark Solutions Application Server service.

7. From the Lexmark Mobile Print application, update the conversion method setting to use the appropriate document converter.

Installing Microsoft Office

1. Download, and then run the setup wizard for Microsoft Office.

2. During installation, select Install this Application for Anyone who uses this computer.

3. Do either of the following:

   • For typical installation, make sure that the default installation path is accepted, and then install all the applications.

   • For custom installation, make sure that all main office applications are installed. The optional components can be installed at your discretion.

4. Do either of the following:

   • For 64-bit operating systems, navigate to the C:\Windows\SysWOW64\config\systemprofile\ folder.

   • For 32-bit operating systems, navigate to the C:\WINDOWS\system32\config\systemprofile\ folder.

5. Create a directory, and then use the Desktop name.

6. If you are using Microsoft Office 2007, then install the Microsoft Save as PDF or XPS add-in.

7. To convert Excel documents (*.xls and .xlsx), do the following:

   1. Navigate to the %SOLUTIONS_INSTALL_DIR%\lpm\msoffice folder.

   2. Run the createLsasUser.bat file as an administrator.

   3. Type your user name and password.

      Note: This step creates a user account with administrative privileges.

   4. Log in to the created account, open the Microsoft Office components, and then complete the setup process.

      Note: This step creates the necessary folders for the user profile.

   5. Change the Lexmark Solution Application Server service to run as this user, and then restart the service.

If Microsoft Office is installed after installing Lexmark Mobile Print, then after performing the previous instructions, do the following:

1. Stop the Lexmark Solutions Application Server service.

2. Navigate to the %SOLUTIONS_INSTALL_DIR%\apps\wf-ldss\WEB-INF\classes\ folder.

3. Using a text editor, open the MsOfficeDocConvClass.properties file.

4. Set officeConv.execName to use one of the following executable files:

   • For Microsoft Office 2013 and Microsoft Office 2016, specify MsOffice2013DocConverter.exe.

   • For Microsoft Office 2010, specify MsOffice2010DocConverter.exe.

   • For Microsoft Office 2007, specify MsOffice2007DocConverter.exe.

5. Save the file.

6. Start the Lexmark Solutions Application Server service.

7. From the Lexmark Mobile Print application, update the conversion method setting to use the appropriate document converter.

Testing the Lexmark Mobile Print status without a mobile device

Part of the Lexmark Mobile Print software installation is Mobile Service. The service is used by the application to communicate with Lexmark Print Management.

1. From your computer, open a web browser, and then type https://IPaddress/mobile/rest/info, where IPaddress is the IP address of the load balancer.

2. Accept the self-signed certificate from the Lexmark Print Management system.

If the service is running successfully, then the following appears in your web browser:

{ 
		"printQueueName": "Lexmark Print Management",
		"version": {
				"printReleaseApiVersion": "1.3.5",
				"documentAccountingApiVersion": "1.3.5",
				"printSubmissionApiVersion": "1.3.5" 
		},
		"capabilities": {
				"printSettings": {
						"copies": "unavailable",
						"duplex": "unavailable",
						"nup": "unavailable",
						"color": "unavailable",
						"collation": "unavailable",
						"title": "submitView",Lexmark & Lexmark Partner Internal Use Only Page 18
						"description": "unavailable"
				},
				"serverSettings": {
						"thirdPartyReleaseEnabled": "true",
						"quotaEnabled": "false",
						"delegatorsEnabled": "true",
						"serverReleaseEnabled": "true",
						"policiesEnabled": "false"
				}
		},
		"api": {
				"currentVersion": "2.0",
				"supportedVersions": "1.0,1.1"
		}
}

Adding Lexmark Print Management to Lexmark Mobile Print

1. From your mobile device, open Lexmark Mobile Print.

2. From the application home screen, tap Settings > Manage Devices.

3. Do either of the following:

   • For devices running the iOS operating system software, tap Add a Device.

   • For devices running the Android platform, tap .

4. Tap Network Address, and then in the Address field, type IPaddress/mobile, where IPaddress is the IP address of the load balancer.

   Note: If your environment has a hardware or software load balancer in front of several subsystems, then type the hardware or software load balancer address.

5. Depending on your configuration, log in using your LDAP or Active Directory credentials. For more information, see Understanding the mobile and e-mail configuration data.

When you install Lexmark Print Management, selecting the e-mail component also installs Lexmark Email Watcher on the load balancer.

Lexmark Email Watcher is a Windows service that can be seen in the Windows Services control panel applet. Lexmark Email Watcher is not started during the Lexmark Print Management load balancer installation because the service must be configured before it is started. When a configuration change is made to this service, restart it for the update to take effect. Also, to enable the service to start after reboots, set its startup type to Automatic.

Understanding the Lexmark Email Watcher configuration data

Lexmark Email Watcher is installed in the base Lexmark Solutions folder that is selected when installing the load balancer. By default, the location is %ProgramFiles%\Lexmark\Solutions\EmailWatcher. The configuration file is config_EmailWatcher.properties and is located in the conf subfolder. A file that contains sample properties is installed. Some of the properties are commented out, and some are not in the file yet. Add the necessary properties for your e-mail server.

Notes:

• Lexmark Email Watcher must be restarted if any changes are made to the configuration file. The changes do not take effect until the service is restarted.
• When troubleshooting, the log files are located in the .\EmailWatcher\logs folder. If the configuration file enables debugging, the emailwatcher.log file contains extra logging. To enable more logging, open the .\EmailWatcher\conf\l4j_EmailWatcher.xml file. From the bottom of the file, change the level value for com.lexmark.tis.tools.emailwatcher and javax.mail to debug. Make sure that the properties are changed to info after the issue is resolved.
• To change the user name or password, using a text editor, edit the property file, and then replace the encrypted entries with the new credentials. Restart Lexmark Email Watcher to read and re-encrypt the password.

Sample Lexmark Email Watcher config_emailwatcher.properties configurations

For IMAP

# Mandatory Properties
ldd.server=http://<LB Server>:<port>
mail.server=<mailserver>

#------------------------------------------------------------------------------
# STANDARD PRINT CONFIGURATION
# This is the existing email watcher feature and is enabled by default.
# "mail.user" and "mail.pw" values will be replaced with encrypted text
# when EmailWatcher service is started. To change either of the values,
# simply replace the encrypted value with the new value. Please make sure
# that the values do not start with "ENC(" end with ")".
#
# Do not use the same email account with guest print.
# Do not change the value of "ldd.profile".
#------------------------------------------------------------------------------
standard.print.enable=1
ldd.profile=mobileprint
mail.user=<imapmailuser>
mail.pw=<password>

#------------------------------------------------------------------------------
# GUEST PRINT CONFIGURATION
# Using the email service account specified below, EmailWatcher can monitor
# incoming print jobs from guest users. This feature is disabled by default.
# To enable, set "guest.print.enable" to 1. Then, specify the values for
# "mail.user.guest" and "mail.pwd.guest". Make sure that the values do not 
# start with "ENC(" and end with ")".
# 
# Do not use the same email account with standard print.
# Do not change the value of "ldd.profile.guest". 
#------------------------------------------------------------------------------
guest.print.enable=1
ldd.profile.guest=guestrelease
mail.user.guest=<test@company.com>
mail.pw.guest=<notTheRealPassword>

#------------------------------------------------------------------------------
# MAIL SERVER CONFIGURATION
# Uncomment then provide values for the applicable properties.
# If not applicable, keep it being commented out.
#------------------------------------------------------------------------------
mail.type=imap
#mail.domain=
mail.ssl=0
mail.port=993
mail.folder=INBOX
#mail.ignoreSSLCert=< 0 or 1 >
#mail.poll=60
#mail.allowIdle=1  #If  Mail Server supports IMAP IDLE
#mail.hideUserAndJobInfo=< 0 or 1 >

For Microsoft Exchange

# Mandatory Properties
ldd.server=http://<LB Server>:<port>
mail.server=<mailserver>

#------------------------------------------------------------------------------
# STANDARD PRINT CONFIGURATION
# This is the existing email watcher feature and is enabled by default.
# "mail.user" and "mail.pw" values will be replaced with encrypted text
# when EmailWatcher service is started. To change either of the values,
# simply replace the encrypted value with the new value. Please make sure
# that the values do not start with "ENC(" end with ")".
#
# Do not use the same email account with guest print.
# Do not change the value of "ldd.profile".
#------------------------------------------------------------------------------
standard.print.enable=1
ldd.profile=mobileprint
mail.user=<test_ews@company.com>
mail.pw=<notTheRealPassword> 

#------------------------------------------------------------------------------
# GUEST PRINT CONFIGURATION
# Using the email service account specified below, EmailWatcher can monitor
# incoming print jobs from guest users. This feature is disabled by default.
# To enable, set "guest.print.enable" to 1. Then, specify the values for
# "mail.user.guest" and "mail.pwd.guest". Make sure that the values do not 
# start with "ENC(" and end with ")".
# 
# Do not use the same email account with standard print.
# Do not change the value of "ldd.profile.guest". 
#------------------------------------------------------------------------------
guest.print.enable=1
ldd.profile.guest=guestrelease
mail.user.guest=<test_guest@company.com
mail.pw.guest=<notTheRealPassword>

#------------------------------------------------------------------------------
# MAIL SERVER CONFIGURATION
# Uncomment then provide values for the applicable properties.
# If not applicable, keep it being commented out.
#------------------------------------------------------------------------------
mail.type=ews
#mail.domain=test_domain
mail.ssl=0
mail.port=110
mail.folder=INBOX
#mail.ignoreSSLCert=< 0 or 1 >
#mail.poll=60
#mail.allowIdle=1
#mail.hideUserAndJobInfo=< 0 or 1 >

Understanding e-mail print options

When you submit an e-mail, several options are available that can be sent with the printer address or nickname that manages the output. To use the print options, make sure that Device ID is set to First Word of Subject. For more information, see Understanding the mobile and e-mail configuration data.

The options are specified after the device ID.

See the following examples:

Configuring printer nicknames

Printer nicknames map a user-friendly nickname and the IP address of a printer. When configured, printer nicknames let users use the nickname instead of the IP address when submitting jobs.

1. Open a web browser, and then type http://IPaddress:9780/printrelease/, where IPaddress is the IP address of the load balancer.

2. Log in as an administrator.

   Notes:

   • For more information on default credentials, see the How to set the LDD server online section in the Lexmark Print Management Configuration Guide.
   • Default credentials are same with Lexmark Management Console (LMC).
   • If the Print Management Console is configured to connect to an LDAP server, then use your LDAP user name and password.

3. Depending on your configuration, from the Print Management Console, do either of the following:

   • Click Printer Nicknames.

   • Click Device Functions > Printer Nicknames.

4. Manage the printers.

   • Filter the list by typing the keywords in the Filter field, and then clicking .

     Note: Do not use special characters or symbols.

   • Refresh the list by clicking .

   • Add, edit, or delete printers.

Accessing AirPrint configuration

1. Open a web browser, and then type http://IPaddress:0001/#/settings/configAccess, where IPaddress is the IP address of the load balancer.

2. From the side navigation, click the AirPrint group.

Understanding AirPrint discovery

To perform AirPrint advertisement and service discovery for Lexmark Print Management, do either of the following:

Unicast

• Configure a Microsoft DNS server. For more information, see Configuring DNS servers for AirPrint advertisement.

• Configure BIND for Windows DNS Server. For more information, see Configuring BIND for AirPrint advertisement.

Multicast

1. Access the AirPrint configuration page. For more information, see Accessing AirPrint configuration.

2. From the General tab, select Enable Bonjour discovery.