Configuring Print Management Console

You need administrative rights to use the Print Management Console administrator portal.

Configuring Print Management Console

Click on the upper-right corner of Print Management Console.
Do any of the following:
Restrict access to the configuration settings
1. Click Configuration Access.
2. In the Authentication menu, select one of the following:
  - None—After users log in to Print Management Console, no further authentication is required.
  - Password—Requires users to authenticate before accessing the System Configuration page. For more information on password management, see Password Management.
  - LDAP Group—Restricts access to the System Configuration page to specific users in an LDAP group.
    Notes:
    - The LDAP group is case sensitive and must match the LDAP directory.
    - Make sure that the Print Management Console login is LDAP Login. For more information, see Set the Print Management Console login.
3. Click Save Changes.
Set the Print Management Console login
Note: This feature authenticates administrators when logging in to Print Management Console.
1. Click Login.
2. In the Type menu, do either of the following:
  - To use Lexmark Management Console authentication, select LMC Login.
  - To use LDAP authentication, select LDAP Login, and then configure the settings.
    Notes:
    - Use a different LDAP server or a different search base for administrators.
    - To configure LDAP for users, see Manage LDAP settings.
3. Click Save Changes.
Set the Disclaimer page
The Disclaimer page informs users about certain privacy policies or important messages.
Note: By default, the Disclaimer page option is disabled.
1. Click Disclaimer.
2. Select Show a disclaimer dialog before login.
3. In the Title field, type the title of the disclaimer.
  Note: The Title field is optional.
4. In the Text field, type the disclaimer message.
5. Click Save Changes.
  Note: Click Reset to revert to the previous state.
Show more features
By default, the only visible features on the pages are Dashboard, Print Queue, Delegates, and Badges.
1. Click Feature Options > Settings.
2. Select the features to show.
  Note: For more information on each feature, see Using the Print Management Console features.
3. Click Save Changes.
Configure the user portal
1. Click Feature Options > User Portal Dashboard.
  Note: Data displayed in the chart or card is sample or for representation purpose only.
2. Do any of the following:
  - Add, edit, or delete cards.
  - Organize cards.
  - Customize the column layout.
3. Click Save Changes.
Configure the print job settings
Note: This feature is applicable only to Print Management Console. For example, when the Print feature is disabled, only users using Print Management Console are unable to print..
1. Click Feature Options > Print Jobs.
2. From the Administrator section, configure the print job settings that administrators can perform.
3. From the User section, configure the print job settings that users can perform.
4. Click Save Changes.
Remove user information
Deleting a user deletes all information for that user. We recommend using this feature only when a user leaves the organization.
1. Click Erase User > Erase User.
  Notes:
  - LPM uses the User Data Management Service to handle the deletion of user information from the LPM system.
  - Some of the user information is deleted from the database while some is just replaced with '<deleted user>'. The replacement ensures data consistency.
  - The user information replaced with '<deleted user>' includes print statistics and reports.
2. Search for a user, and then click .
  Note: Permanently deleted users cannot be recovered.
3. Click Yes.
  Note: To confirm whether the removal is successful, click Refresh.
Manage e-mail reports
Notes:
- The reports are based on the default dashboard.
- A maximum of only five reports are stored in the server.
- Depending on the size of the report, its delivery time may vary.
- The download file is a ZIP file that contains CSV files that are named after each card in the dashboard.
- Large data such as data that covers more than two years may cause an error to the e-mail reporting feature.
1. Click Feature Options > E-mail Reporting, and then do any of the following:
  - To send e-mail reports, select Enable E-mail Reporting.
  - To specify the frequency of e-mail reports, configure the Reporting Schedule section.
  - To specify the sender, recipient, and default language of the e-mail reports, configure the Email Defaults section.
  - To configure the SMTP server, configure the E-mail Setup section.
  - To specify the location of the reports, configure the Reports Storage Location section.
    Note: If the location is on a different server or in an enterprise environment with multiple servers, then share the reports with read and write access.
2. Click Save Changes.
Manage AirPrint settings
1. Click AirPrint, and then do any of the following:
  - To change the server status, click Server Status.
  - To configure server settings, click General.
  - To configure print settings, click Printing or Paper Options.
  - To view the DNS record, click DNS Record.
2. Click Save Changes.
Manage LDAP settings
Note: Use a different LDAP server or a different search base for administrators.
1. Click LDAP.
2. Configure the settings.
Manage user information
Note: This setting is applicable only to new logs.
1. Click Log Information.
2. Configure the setting.
  When enabled, user information such as the following are hidden in the log files:
  - User name
  - User ID
  - E-mail address
  - Workstation IP address
  - Print job name
3. Click Save Changes.
Log files that contain user information before LPM version 2.9 deployment are not hidden. If you want to hide or remove older user information, then clear the following log files from <install_Dir>\Lexmark\Solutions, where <install_Dir> is the installation folder of LDD:
- idm.log
- lpm.log
- mfpauth.log
- lsas.log

Password Management

When selecting Password as the Authentication method, enter the password in the Password field, and then reenter the same password in the Confirm Password field.

Notes:

The password must be at least 8 characters, and must include at least one uppercase, one special, and one numeric character.
It must also be different from the last number of passwords as set in the Prevent Reuse of Most Recently Used Passwords setting.

Password Management

Select Allow password configuration.
Note: Even after configuring the Password Management, you can clear the Allow password configuration to disable the password management and e-mail notification configuration.
Configure the settings:
- Password Expiration—Set the number of days after which the password expires. The applicable values range from 90 to 180 days.
- Prevent Reuse of Most Recently Used Passwords—Set the number of previous passwords that you want to prevent from being reused. The applicable values range from 3 to 10.
Click Save Changes.

E-mail Notification

Select Send e-mail reminder before the password expires.
Note: Even after configuring the E-mail Notification, you can clear Send e-mail reminder before the password expires to disable the e-mail notification configuration. This setting does not affect the password expiry even if it is disabled.
Configure the settings:
- SMTP Server—Enter the server address.
- Port—Enter the port number.
- Use SSL/TLS—Select the preferred security protocol. Select Require Trusted Certificate to enhance the security protocol.
  Note: The SMTP Server, Port and Use SSL/TLS settings are shared with Email Reporting settings. Any changes in these settings will be reflected on the E-mail Reporting settings as well.
- Number of Days Before Expiration—Set the number of days before expiration of a password when the notification begins. The applicable values range from 15 to 150 days.
- Frequency—Set the frequency for the e-mail notification.
  Note: You can set the exact time, day, and date of the frequency.
- Default Language—Select the preferred language.
- Recipient's Email Address—Type the e-mail address or addresses of the recipient.
Click Save Changes.

Using the Print Management Console features

By default, the only visible features on the page are Dashboard, Print Queue, Delegates, and Badge. To show more, see Show more features.

Dashboards

Notes:

The setting configured from the Lexmark Reports Aggregator Service determines how frequently the data is refreshed. For more information, see Configuring Reports Aggregator.
You can view the depicted total per category by hovering the mouse over any colored area of the chart. Clicking on the aforementioned area will show a detailed list encompassing that selected category. Clicking any area on the chart will update the data table accordingly. For example, clicking the "Deleted" section in the "Printed vs Deleted" card will update the data table to show only the deleted jobs. However, clicking on the refresh button located on the top right corner of the data table will show a combined list per category

From Print Management Console, click Dashboards.
Do any of the following:
Create a dashboard
1. Click Actions > Dashboard > Create.
2. Type a unique name.
  Note: Dashboard names are case sensitive.
3. Click Create.
Create cards
1. Select a dashboard, and then click Actions > Add Card.
2. Type a unique name.
3. Select a report type, and then configure its settings.
  Note: For more information on report types, see Understanding reports.
4. Click Add Card > Done.
Change card layout
1. Select a dashboard, and then click Actions > Change View.
2. Select the number of columns.
Rename the dashboard
1. Select a dashboard, and then click Actions > Dashboard > Rename.
2. Type a unique name.
  Note: Dashboard names are case sensitive.
3. Click Rename.
Setting a default dashboard
In the list of dashboards, the default dashboard has a beside its name.
Select a dashboard, and then click Actions > Dashboard > Set as Default.
Manage e-mail reports
Click Actions > Dashboard > Setup Reporting.
Note: For more information, see Manage e-mail reports.

Understanding reports

Report type	Report items
Color versus Mono—Shows the total number of printed color and black-and-white jobs.	Card Name Chart Type Date Range
Duplex versus Simplex—Shows the total number of printed two-sided and one-sided jobs.
Job Type—Shows the total number of sent jobs per type.
Printed versus Deleted—Shows the number of pages that are printed and the number of pages that are deleted, based on the number of submitted pages. Pages that are deleted are expired or were removed manually.
Environmental Impact—Shows some analysis on the printer usage, such as potential savings and environmental impact.	Card Name Unit of Measurement—Lets you select either the English or metric system when viewing the reports. Date Range
Pages Printed—Shows the total number of printed jobs.	Card Name Chart Type Date Range Interval—Lets you view the daily, weekly, monthly, or yearly data of the report.
Top Printers by Job Type—Shows the printers with the highest usage per job type. The graph is sorted based on the page count.	Card Name Job Type Number of Printers Date Range
Top Users by Job Type—Shows the users with the highest usage per job type. The graph is sorted based on the page count.	Card Name Job Type Number of Users Date Range

Increase security by adding a Print Release PIN (PIN only) or a Card Authentication PIN (user name and PIN) to a user account. Only one PIN type can be used at a time. For more information on Card Authentication, see the Card Authentication Administrator’s Guide.

Notes:

Administrators cannot manually add and edit guest users.
Guest PINs cannot be exported.

Depending on your configuration, from the Print Management Console, do either of the following:
- Click PIN.
- Click Security > PIN.
Manage the PINs.
- Filter the list by typing the keywords in the Filter field, and then clicking .
  Note: Do not use special characters or symbols.
- Refresh the list by clicking .
- Add, edit, or delete PINs.
  Note: You can create a random PIN by clicking Generate PIN.
- Import or export PINs.
  Note: When importing, use a CSV file with the pin, userid format.

Configuring PIN settings

Click on the upper-right corner of the Print Management Console.
Click Feature Options > PIN.
Configure the settings.
Note: If Unique PIN is enabled, then make sure that there are no duplicate Print Release PINs in the Print Management Console. For more information, see PIN.
Click Save Changes.

Badge

Manage badges registered for the solution.

Note: Configure the solution to let users register their badges when using the solution for the first time. For more information, see the Card Authentication Administrator’s Guide.

Depending on your configuration, from the Print Management Console, do either of the following:
- Click Badge.
- Click Security > Badge.
Manage the badges.
- Filter the list by typing the keywords in the Filter field, and then clicking .
  Note: Do not use special characters or symbols.
- Show or hide columns by clicking .
- Refresh the list by clicking .
- Add, edit, or delete badges.
  Notes:
  - Make sure that the badge ID is mapped to your operating system user ID to get the print jobs from the print queue.
  - You can only add one badge ID at a time.
  - You can also create a temporary badge ID for a user.
- Import or export badges.
  Note: When importing, use a CSV file with the badgeid, userid format.

Configuring feature options for badges

Click on the upper-right corner of the Print Management Console.
Click Feature Options > Badge.
Configure the following:
- Registered Device—The printer where the badge was registered
- Last Used Device—The printer where the badge was last used
Click Save Changes.

Function Access

Manage user or group access to printer functions.

Depending on your configuration, from the Print Management Console, do either of the following:
- Click Function Access.
- Click Security > Function Access.
Manage the access to printer functions.
- Filter the list by typing the keywords in the Filter field, and then clicking .
  Note: Do not use special characters or symbols.
- Refresh the list by clicking .
- Add, edit, or delete accesses.
- Set the default access to printer functions.
  1. Depending on your configuration, do either of the following:
    - Click Groups > Defaults.
    - Click Users > Defaults.
  2. Select any of the following:
    - Allow Copy
    - Allow Color Copies
    - Allow only Mono Copies on Color Devices
    - Allow Email
    - Allow Fax
    - Allow Scan to Network
    - Allow Print
    - Allow Color Print
    - Allow only Mono Print on Color Devices

Allowing group access to printer functions

Click on the upper-right corner of the Print Management Console.
Click Feature Options > Function Access.
In the Groups menu, select Yes.
Click Save Changes.

Quotas

View and manage user and group print quotas.

From Print Management Console, click Quotas.
Manage quotas.
- Filter the list by selecting a quota type, typing the keywords in the Filter field, and then clicking .
  Note: Do not use special characters or symbols.
- Show or hide columns by clicking .
- Refresh the list by clicking .
- Add, edit, or delete quotas.
  Notes:
  - Add the group associated with the Active Directory group manually. The group name must match the name in the Active Directory group.
  - A user quota is established depending on their Active Directory group.
  - The individual user quota supersedes the group quota.

Configuring quota settings

Manage user and group quotas on a monthly or annual basis. Depending on your configuration, the user receives a new allocation of pages on the first day of each month or year. Unused pages are not carried over from the previous time frame.

Click on the upper-right corner of Print Management Console.
Click Feature Options > Quota.
Configure the following:
- Type—Lets you select when the running quota is refreshed
- Groups—Lets you select whether the quota is applied on a group
- Allow Edit
Click Save Changes.

Policies

Manage user or group restrictions when printing. Print policies are settings that are enabled when printing jobs. They override the print settings configured by a user.

Note: To enforce print policies during job submission, make sure that the Lexmark Print Management Client is installed on the user’s computer.

From the Print Management Console, click Policies.
Manage the policies.
- Filter the list by typing keywords such as the policy name in the Filter field, and then clicking .
  Note: Do not use special characters or symbols.
- Refresh the list by clicking.
- Add, edit, copy, or delete a policy.
- Add, edit, or delete users or groups.
- Assign policies to users or groups.

Allowing group policies

Click on the upper-right corner of the Print Management Console.
Click Feature Options > Policies.
Note: If Policies is not available, then enable Policies from the Settings section.
In the Groups menu, select Yes.
Click Save Changes.

Notes:

Policies are created using policy rules.
Assign the policy to a group. The group name must match the AD/LDAP group. For more information on assigning policies, see Assigning policies
If a user tries to release a job but is not a policy user, that user is looked up in the LDAP group. If the user exists in a group, then the user automatically inherits or is assigned the policy that is in place for that LDAP group. The user is also automatically added in the Users tab of the policy. If the user is a member of multiple groups, the first group in the lookup applies.

Assigning policies

You can assign policies to two types of groups: Custom and AD/LDAP.

For Custom groups:

Create a group.
Assign users to the group.
Assign policies to the group.

For AD/LDAP groups:

Create a group with the same name as the AD/LDAP group name.
Note: Unlike a Custom group, there is no need to assign users to a newly created AD/LDAP group.
Assign policies to the group.

Adding policies

You can add, edit, delete policies.

From the Print Management Console, click Policies > Add.
In the Policy name field, type the name of the policy.
If you want to restrict jobs to black-and-white printing only, then select Force color jobs to mono.
Note: You can specify a limit to the number of color pages that can be printed.
If you want to restrict jobs to two-sided printing only, then select Force jobs to two-sided printing.
1. From the Edge menu, select the edge type.
2. From the Applies to menu, select whether to apply the policy to color and mono jobs or to selected jobs.
  Notes:
  - You can specify a limit to the number of color pages that can be printed.
  - Force jobs to two-sided printing policy is not enforced or applied to secure print jobs.
If you want to restrict the printing to a certain time, then select Set print schedule.
Configure the print schedule by selecting the day, start time, and end time.
Click Add Policy.

Understanding policy rules

A policy contains the business rules of the organization based on the following:

User
Document attributes

Policy rules and actions

Original print job properties		Action
Color/Mono	Number of pages	Action
Color	All	Force to mono
Color	At least a specific number	Force to mono
Mono	All	N/A, since job is already mono

Original print job properties			Action
Simplex/Duplex	Color/Mono	Number of pages	Action
¹ Prints only on one side of the paper. ² Prints on both sides of the paper.
Simplex¹	Color	All	Force to duplex
Simplex¹	Color	At least a specific number	Force to duplex
Simplex¹	Mono	All	Force to duplex
Simplex¹	Mono	At least a specific number	Force to duplex
Simplex¹	Color and Mono	All	Force to duplex
Simplex¹	Color and Mono	At least a specific number	Force to duplex
Duplex²	Any	All	N/A, since job is already duplex