Accessing Print Management Console

1. Open a web browser, and then type either of the following URLs:

   • http://hostname:9780/printrelease/

   • https://hostname/printrelease/

   Where hostname is the host name or IP address of the Print Management server.

2. From the Domain menu, select No Domain.

3. Log in as an administrator.

   Notes:

   • For more information on default credentials, see the How to set the LDD server online section in the Lexmark Print Management Configuration Guide.
   • Default credentials are same with LMC.
   • If the Print Management Console is configured to connect to an LDAP server, then use your LDAP user name and password.

Configuring Print Management Console

1. Click on the upper-right corner of Print Management Console.

2. Do any of the following:

   Restrict access to the configuration settings

   1. Click Configuration Access.

   2. In the Authentication menu, select one of the following:

      • None—After logging in to Print Management Console, no further authentication is required.

      • Password—Requires users to authenticate before accessing the System Configuration page.

      • LDAP Group—Restricts access to the System Configuration page to specific users in an LDAP group.

        Notes:

        • The LDAP group is case sensitive and must match the LDAP directory.
        • Make sure that the Print Management Console login is LDAP Login. For more information, see Set the Print Management Console login.

   3. Click Save Changes.

   Set the Print Management Console login

   Note: This feature authenticates administrators when logging in to Print Management Console.

   1. Click Login.

   2. In the Type menu, do either of the following:

      • To use the Lexmark Management Console authentication, select LMC Login.

      • To use the LDAP authentication, select LDAP Login, and then configure the settings.

        Notes:

        • Use a different LDAP server or a different search base for administrators.
        • To configure LDAP for users, see Manage LDAP settings.

   3. Click Save Changes.

   Show more features

   By default, the only visible features on the pages are Dashboard, Print Queue, Delegates, and Badges.

   1. Click Feature Options > Settings.

   2. Select the features to show.

      Note: For more information on each feature, see Using the Print Management Console features.

   3. Click Save Changes.

   Configure the user portal

   1. Click Feature Options > User Portal Dashboard.

   2. Do any of the following:

      • Add, edit, or delete cards.

      • Organize cards.

      • Customize the column layout.

   3. Click Save Changes.

   Configure the print job settings

   Note: This feature is applicable only to Print Management Console. For example, when the Print feature is disabled, users cannot print only when using Print Management Console.

   1. Click Feature Options > Print Jobs.

   2. From the Administrator section, configure the print job settings that administrators can perform.

   3. From the User section, configure the print job settings that users can perform.

   4. Click Save Changes.

   Remove user information

   Deleting a user deletes all information for that user. We recommend using this feature only when a user leaves the organization.

   1. Click Erase User > Erase User.

   2. Search for a user, and then click .

      Note: Permanently deleted users cannot be recovered.

   3. Click Yes.

      Note: To confirm whether the removal is successful, click Refresh.

   Manage e-mail reports

   Notes:

   • The reports are based on the default dashboard.
   • A maximum of only five reports are stored in the server.
   • Depending on the size of the report, its delivery time may vary.
   • The download file is a .zip file that contains CSV files that are named after each card in the dashboard.
   • Large data such as data that is longer than two years may cause an error to the e-mail reporting feature.

   1. Click Feature Options > E-mail Reporting, and then do any of the following:

      • To send e-mail reports, select Enable E-mail Reporting.

      • To specify the frequency of e-mail reports, configure the Reporting Schedule section.

      • To specify the sender, recipient, and default language of the e-mail reports, configure the Email Defaults section.

      • To configure the SMTP server, configure the E-mail Setup section.

      • To specify the location of the reports, configure the Reports Storage Location section.

        Note: If the location is on a different server or in an enterprise environment with multiple servers, then share the reports with read and write access.

   2. Click Save Changes.

   Manage AirPrint settings

   1. Click AirPrint, and then do any of the following:

      • To change the server status, click Server Status.

      • To configure server settings, click General.

      • To configure print settings, click Printing or Paper Options.

      • To view the DNS record, click DNS Record.

   2. Click Save Changes.

   Manage LDAP settings

   Note: Use a different LDAP server or a different search base for administrators.

   1. Click LDAP.

   2. Configure the settings.

   Manage user information

   Note: This setting is applicable only to new logs.

   1. Click Log Information.

   2. Configure the setting.

      When enabled, user information such as the following are hidden in the log files:

      • User name

      • User ID

      • E-mail address

      • Workstation IP address

      • Print job name

   3. Click Save Changes.

   Log files that contain user information before LPM version 2.9 deployment are not hidden. If you want to hide or remove older user information, then clear the following log files from <install_Dir>\Lexmark\Solutions, where <install_Dir> is the installation folder of LDD:

   • idm.log

   • lpm.log

   • mfpauth.log

   • lsas.log

Dashboards

1. From Print Management Console, click Dashboards.

2. Do any of the following:

   Create a dashboard

   1. Click Actions > Dashboard > Create.

   2. Type a unique name.

      Note: Dashboard names are case sensitive.

   3. Click Create.

   Note: You can also copy or delete existing dashboards.

   Create cards

   1. Select a dashboard, and then click Actions > Add Card.

   2. Type a unique name.

   3. Select a report type, and then configure its settings.

      Note: For more information on report types, see Understanding reports.

   4. Click Add Card > Done.

   Notes:

   • For the top user report, the ID of the users who released the jobs are shown.
   • The environmental impact computations use the Paper Calculator from Environmental Paper Network. For more information, go to www.papercalculator.org.

   Change card layout

   1. Select a dashboard, and then click Actions > Change View.

   2. Select the number of columns.

   Rename the dashboard

   1. Select a dashboard, and then click Actions > Dashboard > Rename.

   2. Type a unique name.

      Note: Dashboard names are case sensitive.

   3. Click Rename.

   Note: You can also change the dashboard name from the Edit page.

   Setting a default dashboard

   The default dashboard has a beside its name from the list of dashboards.

   Select a dashboard, and then click Actions > Dashboard > Set as Default.

   Manage e-mail reports

   Click Actions > Dashboard > Setup Reporting.

   Note: For more information, see Manage e-mail reports.

Understanding reports

Print and Reprint Queues

Use the Print Queue feature to view all submitted jobs that are not yet printed or deleted.

Use the Reprint Queue feature to view all submitted jobs that are printed at least once but not yet deleted.

1. Depending on your configuration, from the Print Management Console, do either of the following:

   • Click Print Queue or Reprint Queue.

   • Click Print Jobs > Print Queue or Reprint Queue.

2. Manage the print jobs.

   • Filter the list by typing the keywords in the Filter field, and then clicking .

     Note: Do not use special characters or symbols.

   • Show or hide columns by clicking .

   • Refresh the list by clicking .

   • Delegate, print, or delete print jobs.

     Note: When delegating to groups, only the group ID is shown on the Print Management Console user portal.

Delegates

View and manage user or group delegates.

A delegate is a user who is allowed to print another user’s jobs. For example, an administrative assistant may print jobs submitted by an executive.

Notes:

• You can assign an individual as the delegate or as part of a delegate group for more than one user. However, you can assign only one delegate or delegate group to each user.
• When delegating to groups, only the group ID is shown on the Print Management Console user portal.

1. From Print Management Console, click Delegates.

2. Manage the delegates.

   • Filter the list by typing the keywords in the Filter field, and then clicking .

     Note: Do not use special characters or symbols.

   • Refresh the list by clicking .

   • Add, edit, or delete users or groups.

     Notes:

     • For groups, you can add only one member at a time.
     • If multiple domain support is enabled, then use the user@domain.com format.
     • If Update the delegate for existing print jobs is not selected, then the delegate can print only future jobs.

PIN

Increase security by adding a Print Release PIN (PIN only) or a Card Authentication PIN (user name and PIN) to a user account. Only one PIN type can be used at a time. For more information on Card Authentication, see the Card Authentication Administrator’s Guide.

1. Depending on your configuration, from the Print Management Console, do either of the following:

   • Click PIN.

   • Click Security > PIN.

2. Manage the PINs.

   • Filter the list by typing the keywords in the Filter field, and then clicking .

     Note: Do not use special characters or symbols.

   • Refresh the list by clicking .

   • Add, edit, or delete PINs.

     Note: You can create a random PIN by clicking Generate PIN.

   • Import or export PINs.

     Note: When importing, use a CSV file with the pin, userid format.

Configuring PIN settings

1. Click on the upper-right corner of the Print Management Console.

2. Click Feature Options > PIN.

3. Configure the settings.

   Note: If Unique PIN is enabled, then make sure that there are no duplicate Print Release PINs in the Print Management Console. For more information, seePIN.

4. Click Save Changes.

Badge

Manage badges registered for the solution.

1. Depending on your configuration, from the Print Management Console, do either of the following:

   • Click Badge.

   • Click Security > Badge.

2. Manage the badges.

   • Filter the list by typing the keywords in the Filter field, and then clicking .

     Note: Do not use special characters or symbols.

   • Show or hide columns by clicking .

   • Refresh the list by clicking .

   • Add, edit, or delete badges.

     Notes:

     • Make sure that the badge ID is mapped to your operating system user ID to get the print jobs from the print queue.
     • You can only add one badge ID at a time.
     • You can also create a temporary badge ID for a user.

   • Import or export badges.

     Note: When importing, use a CSV file with the badgeid, userid format.

Configuring feature options for badges

1. Click on the upper-right corner of the Print Management Console.

2. Click Feature Options > Badge.

3. Configure the following:

   • Registered Device—The printer where the badge was registered

   • Last Used Device—The printer where the badge was last used

4. Click Save Changes.

Function Access

Manage user or group access to printer functions.

1. Depending on your configuration, from the Print Management Console, do either of the following:

   • Click Function Access.

   • Click Security > Function Access.

2. Manage the access to printer functions.

   • Filter the list by typing the keywords in the Filter field, and then clicking .

     Note: Do not use special characters or symbols.

   • Refresh the list by clicking .

   • Add, edit, or delete accesses.

   • Set the default access to printer functions.

     1. Depending on your configuration, do either of the following:

        • Click Groups > Defaults.

        • Click Users > Defaults.

     2. Select any of the following:

        • Allow Copy

        • Allow Color Copies

        • Allow only Mono Copies on Color Devices

        • Allow Email

        • Allow Fax

        • Allow Scan to Network

        • Allow Print

        • Allow Color Print

        • Allow only Mono Print on Color Devices

Allowing group access to printer functions

1. Click on the upper-right corner of the Print Management Console.

2. Click Feature Options > Function Access.

3. In the Groups menu, select Yes.

4. Click Save Changes.

Quotas

View and manage user and group print quotas.

1. From Print Management Console, click Quotas.

2. Manage quotas.

   • Filter the list by selecting a quota type, typing the keywords in the Filter field, and then clicking .

     Note: Do not use special characters or symbols.

   • Show or hide columns by clicking .

   • Refresh the list by clicking .

   • Add, edit, or delete quotas.

     Notes:

     • Add the group associated with the Active Directory group manually. The group name must match the name in the Active Directory group.
     • A user quota is established depending on their Active Directory group.
     • The individual user quota supersedes the group quota.

Configuring quota settings

Manage user and group quotas on a monthly or annual basis. Depending on your configuration, the user receives a new allocation of pages on the first day of each month or year. Unused pages are not carried over from the previous time frame.

1. Click on the upper-right corner of Print Management Console.

2. Click Feature Options > Quota.

3. Configure the following:

   • Type—Lets you select when the running quota is refreshed

   • Groups—Lets you select whether the quota is applied on a group

   • Allow Edit

4. Click Save Changes.

Policies

Manage user or group restrictions when printing. Print policies are predefined settings that are enabled when printing jobs. They override the print settings configured by a user.

1. From the Print Management Console, click Policies.

2. Manage the policies.

   • Filter the list by typing keywords such as the policy name in the Filter field, and then clicking .

     Note: Do not use special characters or symbols.

   • Refresh the list by clicking .

   • Add, edit, copy, or delete a policy.

   • Add, edit, or delete users or groups.

   • Assign policies to users or groups.

Allowing group policies

1. Click on the upper-right corner of the Print Management Console.

2. Click Feature Options > Policies.

3. In the Groups menu, select Yes.

4. Click Save Changes.

Understanding policy rules

A policy contains the business rules of the organization based on the following:

• User

• Document attributes

The allowed values for the page count category are the following:

• If Less Than is selected as the operation, then subtract 1 from the value for Greater Than. For example, if the value for Less Than is 10, then the value for Greater Than must be 9.

• If Greater Than is selected as the operation, then add 1 to the value for Less Than. For example, if the value for Greater Than is 9, then the value for Less Than must be 10.

Alternate Locations

This feature lets you release print jobs on another printer. For example, when using a monochrome printer, you can select a color printer to release print jobs in color.

1. Depending on your configuration, from the Print Management Console, do either of the following:

   • Click Alternate Locations.

   • Click Device Functions > Alternate Locations.

2. Manage the printers.

   • Filter the list by typing the keywords in the Filter field, and then clicking .

     Note: Do not use special characters or symbols.

   • Refresh the list by clicking .

   • Add, edit, or delete the printers.

     • Release IP—The IP address of the printer where the print job is submitted

     • Alternate IP—The IP address of the printer where the print job is printed

     • Alternate Display Name

     • Alternate Model Name

     • Alternate Device is Color

PrintTrack Devices

Track print jobs on printers that do not support the Device Usage application.

You can still print jobs through a shared Windows operating system print queue, but directly to the printer instead of being held before printing. To store the information with the print job data, add the information using the PrintTrack Device feature. If the information is not added, then the model and the device type are not stored in the usage date.

1. Depending on your configuration, from the Print Management Console, do either of the following:

   • Click PrintTrack Devices.

   • Click Device Functions > PrintTrack Devices.

2. Manage the sites.

   • Filter the list by typing the keywords in the Filter field, and then clicking .

     Note: Do not use special characters or symbols.

   • Refresh the list by clicking .

   • Add, edit, or delete sites.

     • Site—The location where the print job is printed

     • Address—The IP address of the printer where the print job is printed

     • Model Name—The printer model number or custom text such as the printer friendly name

     • Model Type

     • Comment

Printer Nicknames

Printer nicknames are friendly names that are associated with the IP address of printers. When printing directly to a printer, EmailWatcher lets users specify a printer nickname in the subject line of e-mails instead of the printer IP address.

1. Depending on your configuration, from the Print Management Console, do either of the following:

   • Click Printer Nicknames.

   • Click Device Functions > Printer Nicknames.

2. Manage the printers.

   • Filter the list by typing the keywords in the Filter field, and then clicking .

     Note: Do not use special characters or symbols.

   • Refresh the list by clicking .

   • Add, edit, or delete printers.