Configuring Print Management Console

Accessing Print Management Console

  1. From your web browser, access Print Management Console using either of the following URLs:

    • http://hostname:9780/printrelease/index.html

    • https://hostname/printrelease/index.html

    where hostname is the network address of the load balancer.

  2. Type the administrator user name and password, and then click Login.

    Notes:

    • The default user name and password are both admin.
    • If Print Management Console is configured to connect to an LDAP server, then type your LDAP user name and password.
    • Print Management Console is supported only in Internet Explorer version 6 to Internet Explorer version 9.

Configuring Print Queue and RePrint Queue

Print Queue lets you view all submitted print jobs that are not yet released or deleted.

RePrint Queue lets you view all submitted print jobs that were released at least once but not yet deleted. The list appears if the Delete Printed Jobs After Specified Hours option is set to a value greater than 0.

Viewing and managing print queues

  1. Access Print Management Console from your web browser, and then click the Print Queue tab or the RePrint Queue tab.

  2. In the Filter menu, select the appropriate data field, and then set a criteria for your search.

  3. In the text field, type the word that defines your search, and then click Apply Filter.

  4. View the following print job information:

    • Site—Shows the site code of the Print Management system

    • User—Shows the Windows® operating system user ID who submitted the print job in the queue

    • Job Name—Shows the file name of a print job in the queue

    • Pages—Indicates the total number of pages of a print job in the queue

    • Date Submitted—Indicates the date and time a print job was submitted

    • Delegate—Shows the name of the user or group who has allowed to print the job

    • Actions—Allows you to view job properties and delete, edit, delegate, or print a job in the queue

    To view a specific print job, click the edit button.

    • Color—Indicates whether the job is printed in black and white or in color

    • Duplex—Indicates whether the job is printed on one or both sides of the page

    • Paper Size—Indicates the size of the paper set to a print job in the queue

    To sort the items in the column, click the column header.

    • The up button—Sorts the column in ascending order

    • The down button—Sorts the column in descending order

Delegating print jobs

  1. From the list, locate the print job, and then in the Action column, click the delegate button.

  2. From the Delegate Job dialog, assign a delegate or delegate group.

  3. Click OK.

Releasing print jobs

  1. Access Print Management Console from your Web browser, and then click Print Queue or RePrint Queue.

  2. Locate the job, and then click the printer icon in the Actions column.

  3. Type the printer address, and then click OK.

    4. Notes:

Managing Delegates

A delegate is a person who is allowed to release another person's print job. For example, an administrative assistant might release print jobs submitted by an executive.

You can view and manage delegates or delegate groups associated with a given user. You can designate a user as the delegate or as part of a delegate group for more than one person. However, you can designate only one delegate or delegate group to each user.

Adding delegate groups

  1. Access Print Management Console from your Web browser, and then click Delegates > Add Delegate Group.

    Note: If the Add Delegate Group button does not appear, then click Manage Delegate Groups.

  2. From the Add Group dialog box, type the name of the group.

  3. Type the Windows operating system user ID, and then click Add.

    Note: You can add only one user ID at a time.

  4. Click OK.

Adding delegates

  1. Access Print Management Console from your Web browser, and then click Delegates > Add Delegate.

    Note: If the Add Delegate button does not appear, then click Manage Delegates.

  2. From the Add Delegate dialog box, type the name of the user, and then do either of the following:

    • If you want to add a delegate, then select Single User, and then type the Windows operating system user ID.

    • If you want to add a delegate to a group, then select Delegate Group, and then select a group from the list.

  3. Select the Update the delegate for existing print jobs check box.

    Note: If you do not select the check box, then the delegate is allowed to release only future print jobs.

  4. Click OK.

Managing Badges

If badge authentication is used, then configure the solution to allow users to register their badges when using the solution for the first time.

You can view badges that are registered for the solution. You can also modify badge information and add them manually.

Registering badge IDs

  1. Access Print Management Console from your Web browser, and then click Badges > Add Badge.

  2. From the Add Badge dialog box, type the Windows operating system user ID and the badge ID.

    Note: Make sure that the badge ID is mapped to the Windows operating system user ID to retrieve the correct print jobs that the user submitted.

  3. Click Add.

Adding temporary badge IDs

  1. Access Print Management Console from your Web browser, and then click Badges > Temporary Badges.

  2. From the Temporary Badges dialog box, type the temporary badge ID you want to add, and then click Add.

    Note: You can add only one badge ID at a time.

  3. Click OK.

Configuring Function Access

Managing the default user function access

  1. Access Print Management Console from your Web browser, and then click Function Access > Default User.

  2. From the Default User dialog box, select which printer functions the new user is allowed to access, and then click OK.

Managing default group function access

Make sure that you have enabled the group function access in the Configuration options in Print Management Console.

  1. Click Manage Groups > Default Group.

  2. From the Default Group dialog box, select which printer functions the new user is allowed to access, and then click OK.

Adding users

  1. Access Print Management Console from your Web browser, and then click Function Access > Add User.

  2. From the Add User dialog box, type the Windows operating system user ID, and then select which printer functions the user is allowed to access.

    Note: If a group is added, then select a group for the user.

  3. Click OK.

Setting Quotas

Quotas lets you view and manage groups and users print quotas.

Viewing and managing quotas

You can manage quotas on a monthly or yearly basis. When monthly quotas are used up, the user receives a new allocation of pages on the first day of each month. There is no carryover of unused pages from previous months. When quotas are tracked annually, the user gets a much larger allocation of pages at the first of each year.

  1. Access Print Management Console from your Web browser, and then click Quotas.

  2. In the Filter menu, select the appropriate data field, and then set a criteria for your search.

    Note: The settings in the data field vary depending on the settings selected in the Quota View and Usage View menus.

  3. In the text field, type the word that defines your search, and then click Apply Filter.

  4. In the Quota View menu, select the impressions that you want to view.

    • All Quota (T/C)—Shows the overall total number of pages a user can print or copy

    • Total Quota—Shows the total number of pages a user can print or copy

    • Color Quota—Shows the total number of pages a user can print or copy in color

  5. In the Usage View menu, select a period to view.

    • This Month

    • Last Month

    • Last 3 Months

    • Last 6 Months

    • Last 12 Months

  6. To sort the items in the column, click the column header.

    Up button—Sorts the column in ascending order

    Down button—Sorts the column in descending order

Adding groups

You can choose to manage quotas at a group or user level. If group quotas are implemented, then a user quota is established depending on the Active Directory group to which they belong. For example, you can have users in one group (for example, Marketing) printing more than users in another group (for example, Help Desk). You can establish quotas specific to each group. If user quotas are implemented, then a default quota value is established for all users as they register. If needed, the administrator manages any individual quota changes.

The group that corresponds to the Active Directory group must be added manually. The group name must match the name in the Active Directory group.

  1. Access Print Management Console from your Web browser, and then click Quotas > Add Group.

    Note: If the Add Group button does not appear, then click Manage Groups.

  2. From the Add Group dialog box, type the name of the group, and then set the following:

    • Total Quota—The total number of pages a user is allowed to print or copy

    • Color Quota—The total number of pages a user is allowed to print or copy in color

    Note: The user quota supersedes the group quota if both quotas are set for a user.

  3. Click OK.

Adding users to a group

You can view the users list, the group where each user belongs, and the number of pages each user printed for the specified time frame. By default, the quotas that appear are the total number of pages printed. You can modify the quota view and time frame by using the Quota View and Usage View filters.

  1. Access Print Management Console from your Web browser, and then click Quotas > Add User.

    Note: If the Add User button does not appear, then click Manage Users to return to the list of current users.

  2. From the Add User dialog box, type the Windows operating system user ID, and then select the group to which the user belongs.

  3. Click OK.

Configuring Alternate Locations

The Premise environment lets users release print jobs using printers from other locations. This tab lets you view and manage these printers.

Allowing users to release print jobs to another printer

  1. Access Print Management Console from your Web browser, and then click Alternate Locations > Add Alternate Locations.

  2. From the Add Alternate Locations dialog box, set the following:

    • Release IP—The IP address of the printer where the print job is submitted

    • Alternate IP—The IP address of the printer where the print job is released

    • Alternate Display Name—The name of the printer where the print job is released

    • Alternate Model Name—The model name of the printer where the print job is released

    • Alternate Device is Color—Indicates whether the printer where the print job is released prints in color

  3. Click OK.

Configuring Print Track Devices

Tracking print jobs

The Premise environment lets administrators track user print jobs to devices that are not sent to the printer print queue. Jobs are still printed through a shared Windows operating system print queue but directly to the printer instead of being held for release. If print jobs are tracked to any device, then administrators must add the information in the Print Track Devices tab. This action makes sure that the printer information is stored with the print job data and is optional. Users can still print from printers that are not configured. However, if not configured, the model and device type (such as color or mono) are stored in the usage data.

  1. Access Print Management Console, and then click Print Track Devices > Add Print Track Device.

  2. From the Add Print Track Device dialog box, configure the following settings.

    • Site—The site where the print job is released

    • Address—The IP address of the printer where the print job is released

    • Model Name—The model name of the printer where the print job is released

    • Model Type—The model type of the printer where the print job is released

    • Comment—An optional field where administrators can add information about the printer

  3. Click OK.