Try one or more of the following:
Open a web browser, and then type the printer IP address.
| Note: View the IP address in the TCP/IP section of the Network/Ports menu. |
Click Settings or Configuration.
Depending on your printer model, do one of the following:
Click Apps > Apps Management.
Click Device Solutions > Solutions (eSF).
Click Embedded Solutions.
Click System > Log.
Select and submit the appropriate filters to view the log entries.
Analyze the log, and then resolve the problem.
You can enable the logging of LPMC events by modifying the Logger element in the LPMC configuration file.
<Logger> <LogFilePath>C:\ProgramData\LPMC\lpmc.log</LogFilePath> <LoggingEnabled>true</LoggingEnabled> </Logger>
| Note: For more information, see Understanding configuration files for Windows operating system. |
<Logger> <LogFilePath>/var/tmp/lpmc.log</LogFilePath> <LoggingEnabled>true</LoggingEnabled> </Logger>
| Note: For more information, see Understanding configuration files for Mac operating system. |
To enable logging, set the LoggingEnabled value to , or for a more detailed log.
To view the log file, navigate to the folder specified in LogFilePath. Analyze the log, and then resolve the problem.
| Note: Setting the LoggingEnabled value to disables logging, but some critical errors are still logged. |