Cannot connect to the RightFax fax server

Try one or more of the following:

Make sure that the application settings match the settings for the RightFax fax server

For more information, see Configuring the application settings.


Make sure that all appropriate network cables are connected securely and that the network settings of the printer are configured correctly


Check the diagnostic log

  1. Open a Web browser, and then type IP/se, where IP is the printer IP address.

  2. Click Embedded Solutions, and then do the following:

    1. Clear the log file.

    2. Set the logging level to Yes.

    3. Generate the log file.

  3. Analyze the log, and then resolve the problem.

    Note: To avoid insufficient memory problems, after analyzing the log, set the logging level to No.