Cannot send fax with attachments

Try one or more of the following:

Adjust the scan settings

  1. From the Embedded Web Server, access the configuration page for the application.

  2. In the scan settings, select a lower scan resolution or turn off color scanning.

  3. Click Apply.


Make sure that the computer hard disk has at least 10GB of free space

Delete the image files associated with the faxes from the “Windows\Temp” folder on the server.


Change the server response time from the application configuration file

  1. From the Embedded Web Server, export the configuration file.

    Note: For more information, see Exporting or importing a configuration file.
  2. Using a text editor, open the application configuration file.

  3. Increase the pollMaximumRetries and the pollWaitingInterval settings.

  4. Set pollTimeOutState to true.

  5. Save your changes.

  6. From the Embedded Web Server, import the application configuration file.


Contact your Lexmark representative