LEXMARK SCAN TO NETWORK Readme for version 4.9.19 1. OVERVIEW This Readme file pertains to the current release of the LEXMARK SCAN TO NETWORK application. Lexmark Scan to Network is an embedded solution that can be installed on printers that support the Lexmark Embedded Solutions Framework (eSF) v4.x or v3.x. Scan to Network enables users to scan documents to a network, with network destinations chosen by the administrator. Scan to Network: * Eliminates time spent transferring scanned files from a computer to a network drive * Reduces the steps used to store scanned documents on a file share * Simplifies the process of archiving scanned files * Enables a destination to be configured to determine the actual network location through an LDAP lookup Note: This unlicensed version of Scan to Network is fully functional and includes basic scan settings. A premium version of Scan to Network is available in the Lexmark Virtual Solution Center. Scan to Network Premium offers advanced features such as custom prompt creation and bar code scanning. Scan to Network Premium requires a license. To obtain a license, go to www.lexmark.com, and then click "Contact Us" at the bottom of the page. 2. ASSOCIATED FILES The following files and publications are included in the release. a. Application files * scanToNet_e4_s2-4.9.19.fls * The Scan to Network application for eSF v4.x printers with 7- and 10-inch displays * scanToNet_e4_s3-4.9.19.fls * The Scan to Network application for eSF v4.x printers with 4.3- inch displays * scanToNet_e3_s2-4.9.19.fls * The Scan to Network application for eSF v3.x printers b. Other files * scanToNet_e4_s2_desc-4.9.19.xml * The solution descriptor file for eSF v4.x printers with 7- and 10-inch displays * scanToNet_e4_s3_desc-4.9.19.xml * The solution descriptor file for eSF v4.x printers with 4.3-inch displays * scanToNet_e3_s2_desc-4.9.19.xml * The solution descriptor file for eSF v3.x printers * LicenseServer.exe * The network license manager c. Publications * Lexmark_ScanToNetwork_AdminGuide.pdf * The Administrator's Guide * Lexmark_ScanToNetwork_UserGuide.pdf * The User's Guide * Readme.txt * (This file) 3. REQUIREMENTS a. A printer that supports eSF v4.x or v3.x applications. Supported eSF v4.x printers include: * CX410 * Required firmware level: LW41.GM4.P454 or later * CX510 * Required firmware level: LW41.GM7.P454 or later * MX410, MX51x * Required firmware level: LW41.SB4.P454 or later * MX61x * Required firmware level: LW41.SB7.P454 or later * MX6500e * Required firmware level: LW41.JD.P454 or later * MX71x * Required firmware level: LW41.TU.P454 or later * MX81x * Required firmware level: LW41.TU.P454 or later * MX91x * Required firmware level: LW41.MG.P454 or later Supported eSF v3.x printers include: * X54x * Required firmware level: LHS40.VK.P440 or later * X74x * Required firmware level: LHS40.NY.P440 or later * X79x * Required firmware level: LHS40.MR.P440 or later * X92x * Required firmware level: LHS40.HK.P440 or later * X95x * Required firmware level: LHS40.TQ.P440 or later * 6500e * Required firmware level: LHS40.JR.P440 or later b. Memory: The printer must have 256MB of RAM. c. Protocols Scan to Network uses the following protocols: * Note: Other protocols may also be supported. * Common Internet File System (CIFS): A dialect of the Server Message Block (SMB) protocol. Destinations that use Windows shares employ this protocol. * File Transfer Protocol (FTP): Destinations that use FTP shares employ this protocol. * Lightweight Directory Access Protocol (LDAP): The application and printer use this protocol when authenticating using Directory Services such as Microsoft Active Directory. d. Ports Scan to Network uses the following ports: * 137 * 138 * 139 * 445 * 9100 * 9400 4. LIMITATIONS AND COMPATIBILITY OF THE RELEASE Common issues a. This release of Scan to Network supports importing a maximum of 25 destinations (without custom images) through Markvision Enterprise (MVE). If custom images are used, then less than 25 destinations can be imported through MVE. In addition, even if 25 destinations are imported successfully, MVE may show a "Failed to import Scan to Network Folder config file" message. b. A scan job can be cancelled in one of two ways: during the scan, or after the scan is complete but the job has not been accepted. For each of these scenarios, the application may behave differently for multipage file formats (PDF, XPS, and multipage TIFF) than for single-page formats (JPEG and single-page TIFF). If preview is disabled and the job is cancelled after the scan is complete (that is when the "Scan the Next Page" or "Finish the Job" prompts are shown), then the application starts writing the images as it starts receiving data from the scanner. This action occurs immediately after "Scan It" is clicked. The files are saved on the network share, regardless of their format. Whether or not these files can be opened or used depends on the file format. JPEG files can be opened, but PDF, single-page TIFF, multipage TIFF, and XPS files cannot be opened. c. Configuration files from this release are not compatible with those of earlier versions of Scan to Network. However, exported configuration files from Scan to Network v2.0.7 and higher can be imported into this version. d. Supported operating systems for destinations: * Note: All the following Microsoft Windows operating systems are 32-bit unless otherwise noted. Shared drive * Mac OS X v10.9 to v10.14 * Windows Server 2012 R2 (64-bit) * Windows 10 * Windows 8 (32- and 64-bit) * Windows 8 Pro (32- and 64-bit) * Windows 8 Enterprise (32- and 64-bit) * Windows 7 Ultimate (32- and 64-bit) * Windows 7 Home Basic * Windows Vista Ultimate * Windows Server 2008 * Windows Server 2008 R2 (64-bit) * Windows Server 2016 * Windows Server 2019 * Note: Windows 8 shares are only automatically supported on eSF v4.x printers. However, eSF v3.x printers can support Windows 8 shares if updated with a special version of firmware. To obtain this firmware, contact customer support. FTP * Mac OS X v10.9 to v10.14 * Novell Open Enterprise Server Linux SUSE 9 * Red Hat Linux Enterprise Edition * Solaris 10 * Windows Server 2012 R2 (64-bit) * Windows 7 Ultimate and Ultimate 64-bit * Windows 7 Home Basic * Windows Vista Ultimate * Windows Server 2008 * Windows Server 2008 R2 (64-bit) * Windows Server 2016 * Windows Server 2019 e. The amount of time before the application begins to send the scan data to an FTP server may exceed the amount of time the server can keep an idle connection open. This issue results in the connection being dropped before the scan data is sent. The application shows an "Application error has occurred" message. When the user selects "OK," a "Scan Failed" message appears along with an "Application error has occurred" message that has three options: "Yes, to same destination," "Yes, to a different destination," and "No." If the user selects "No," then the application returns to the home screen. Allow the network (FTP server) administrator increase the idle session timeout for the FTP passive mode. f. If the file to which the scan data is being written is already in use by another application or user, then the network save operation fails. The application shows this message: "The scan cannot be completed using this file name. The file is currently being used by another program." When the user selects "OK," a "Scan Failed" message appears along with this message: "The scan cannot be completed using this file name. The file is currently being used by another program." This message has three options: "Yes, to same destination," "Yes, to a different destination," and "No." If the user selects "No," then the application returns to the home screen. g. If the administrator selects "Start in user directory," then the application attempts to store the scanned file in a subdirectory with the same name as the user ID. Some file systems may automatically place the user in the "user" directory, so the application may create another subdirectory named for the user. If this behavior is noted and is not applicable to the user, then turn off "Start in user directory." h. On a Windows FTP server, if the value returned by the LDAP server for the path attribute is the same as the user name, then an issue similar to section 4.g occurs. The user is automatically placed in the "username" directory, and the attempts to connect to the FTP server by the application fails because it cannot find the "username" directory. i. If the length of a custom file name is between 241 and 255 characters, then the scanned image is saved successfully in the destination, but it cannot be opened or previewed. This issue occurs only on Windows devices. If the file name exceeds the limit of 255 characters, then an error message and a "Scan Failed" message are shown. j. If a destination prompts a user to enter a PDF image file name and the user types Greek, Hungarian, Czech, or Russian characters, then the PDF file cannot be opened in Adobe Reader 7.x. The file can be opened in Adobe Reader 8.x. k. When the printer DNS server address is different from the destination server DNS server address and/or the printer is in a domain / work group while the destination server is in a work group, then the application may fail to connect to the destination server using only the host name. If the destination server is in a domain, then provide the fully qualified host name followed by the share name. For example, if "myhost.domain.com" is the fully qualified server name and "myshare" is a shared folder, and "\\myhost.domain.com\myshare" is typed in the Address field, then Scan to Network can connect to the destination. l. The application does not support combining the Secure PDF file format with the PDF/A version. If the file format is set to Secure PDF and the version is set to PDF/A, PDF 1.2, or PDF 1.3, then the printer ignores the Secure PDF file format. The document is scanned as a regular PDF. For eSF v3.x printers, the user is informed of the compatibility issue before the scan starts and prompted to continue or cancel the scan. m. A scanned PDF file accessed from a destination may have garbage characters in its Document Properties window, or the Document Properties window may not open. n. Choosing color and 300 dpi for large paper sizes (such as A3 and Ledger) may result in insufficient memory to complete the job. We recommend to turn off the color option for large paper sizes. o. The Address field can contain up to 256 characters. Issues for eSF v4.x and v3.x printers a. If users use the OCR or Compressed PDF output, then the printer must have 512MB of RAM. However, 1GB of RAM is recommended for optimal performance. b. If OCR features are enabled, then only 300 dpi scan quality is available. c. The application supports up to 100 profiles, but it may perform slowly when profiles are many. We recommend to create only up to 80 profiles. Issues for eSF v3.x printers a. The scan does not start when the printer Start button is touched from the destination Summary screen. b. The "Scan Edge to Edge" and "Edge Erase" settings can be used at the same time even though they are incompatible with each other. 5. RELEASE NOTES * Bug fixes * Updated supported operating systems for destinations For more information on installation and configuration instructions, see the Lexmark Scan to Network Guide and the Scan to Network Premium Administrator's Guide provided with the application. Adobe Acrobat Reader is required to view these guides.