Domain controller and device clocks are out of sync

Make sure that the time difference between the printer and the domain controller does not exceed five minutes

When using Kerberos authentication, make sure that the time difference between the printer and the domain controller does not exceed five minutes. You can manually update the date and time settings or use the Network Time Protocol (NTP) to sync the time with the domain controller automatically.

1. Open a Web browser, and then type the printer IP address.

   Note: Locate the IP address on the printer home screen.

2. Click Settings or Configuration.

3. Click Security > Set Date and Time.

   Using manual settings

   Note: Configuring the manual settings disables NTP.

   1. From the Set Date and Time section, in the Manually Set Date & Time field, enter the appropriate date and time.

   2. Select the appropriate time zone.

   Using NTP

   1. From the Network Time Protocol section, select Enable NTP, and then type the IP address or host name of the NTP server.

   2. If the NTP server requires authentication, then select MD5 key in the Authentication menu.

   3. Click Install MD5 key, and then browse to the file containing the NTP authentication credentials. Click Submit.

4. Submit the changes.