Cannot send a copy to self

Try one or more of the following:

Make sure that all user information is entered in the login session


Make sure that the printer is configured to retrieve all user information

  1. From the Embedded Web Server, navigate to the configuration page for Smart Card Authentication Client:

    Apps > Smart Card Authentication Client > Configure

  2. From the Advanced Settings section, select Wait for user information.

  3. Click Apply.


Make sure that Email to Self is configured correctly

For more information, see Configuring Email to Self.


Contact your Lexmark representative