Finding information about the printer

Quick Setup sheet

Description

Where to find

The Quick Setup sheet gives you instructions for setting up hardware and software.

You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.


Getting Started booklet

Description

Where to find

The Getting Started booklet gives you instructions for setting up the printer and some basic instructions for using the printer.

Note: If your printer supports Macintosh operating systems, see the Mac Help:

  1. From the Finder desktop, double-click the Lexmark 1400 Series folder.

  2. Double-click the printer Help icon.

You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.


Utility and Printer Services

Description

Where to find

The Utility and Printer Services provide information on general maintenance and other related tasks.

You can access these in the Print dialog from any software application. For more information, see Using the Utility.


Help

Description

Where to find

If your printer connects to a computer, the Help gives you instructions for using the printer and other information such as:

  • Using the software

  • Loading paper

  • Printing

  • Working with photos

  • Scanning (if supported by your printer)

  • Making copies (if supported by your printer)

  • Faxing (if supported by your printer)

  • Maintaining the printer

  • Connecting the printer to a network (if supported by your printer)

  • Troubleshooting problems with printing, copying, scanning, faxing, paper jams, and misfeeds

When you install the printer software, your printer's Help will be installed.

  1. From the Finder desktop, double-click the Lexmark 1400 Series folder.

  2. Double-click the printer Help icon.


Customer support

Description

Where to find (North America)

Where to find (rest of world)

Telephone support

Call us at

  • US: 1-800-332-4120

    Monday–Friday (8:00 AM–11:00 PM ET)

    Saturday (Noon–6:00 PM ET)

  • Canada: 1-800-539-6275

    English Monday–Friday (8:00 AM–11:00 PM ET)

    Saturday (Noon–6:00 PM ET)

    French Monday–Friday (9:00 AM–7:00 PM ET)

  • Mexico: 001-888-377-0063

    Monday–Friday (8:00 AM–8:00 PM ET)

Note: Support numbers and times may change without notice. For the most recent phone numbers available, see the printed warranty statement that shipped with your printer.

Telephone numbers and support hours vary by country or region.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.

E-mail support

For e-mail support, visit our Web site: www.lexmark.com.

  1. Click CUSTOMER SUPPORT.

  2. Click Technical Support.

  3. Select your printer family.

  4. Select your printer model.

  5. From the Support Tools section, click e-Mail Support.

  6. Complete the form, and then click Submit Request.

E-mail support varies by country or region, and may not be available in some instances.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.


Limited Warranty

Description

Where to find (US)

Where to find (rest of world)

Limited Warranty Information

Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase.

To view the limitations and conditions of this limited warranty, see the Statement of Limited Warranty included with this printer, or set forth at www.lexmark.com.

  1. Click CUSTOMER SUPPORT.

  2. Click Warranty Information.

  3. From the Statement of Limited Warranty section, click Inkjet & All-In-One Printers.

  4. Scroll through the Web page to view the warranty.

Warranty information varies by country or region. See the printed warranty that shipped with your printer.


Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster:

  • Machine Type number

  • Serial number

  • Date purchased

  • Store where purchased


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