Checking the printer status

Check the control panel lights and compare their status with the table information. Different patterns and combinations of lights provide you with information about the condition of the printer and actions needed to correct the condition.

Note: Many error codes can be corrected by turning the printer off and back on again.

Control panel lights

Status

Action required

Power

Ready

Paper Out

On

On

Off

Normal operating conditions. No action required.

Power

Ready

Paper Out

On

Off

Off

Normal offline condition

Power

Ready

Paper Out

On

Off

Blinking

  1. Load paper.

  2. Press Start/Stop.

The Paper Out light goes off and the Ready light comes on.

Note: If you installed the optional Tractor 2 Feeder and you are printing continuous forms, make sure the paper select lever is in the continuous forms position.

Ready

Blinking

The printer has data in the buffer that needs to be printed.

Power

Ready

Paper Out

Panel Lock

Font Lock

On

Blinking

Blinking

Blinking

Blinking

  1. Check for a paper or ribbon jam.

  2. Turn the printer off.

  3. Remove the ribbon cartridge, and then check for paper dust or bits of paper.

  4. Make sure the carrier packing tape has been removed.

  5. With the printer on, run the printer test.

    1. Replace the ribbon cartridge, and make sure paper is loaded.

    2. Turn the printer off.

    3. Press and hold LineFeed while turning the printer on.

    4. Release LineFeed when printing starts.

    Printing continues until the printer is stopped.

  6. If the printer test fails, contact Customer Support.

    7. Note: If the printer is not beeping, there is a power supply problem. Contact Customer Support.

Power

Off

Check the power cord and power source. If the power light remains off, contact Customer Support.

Power

Ready

Paper Out

Panel Lock

On

Off

Blinking

Blinking

The paper select lever has been changed while the paper was loaded. Move the paper select lever back to the correct position, and then press Start/Stop.

Note: Make sure the paper is parked or unloaded before changing the position of the paper select lever.

Power

Ready

Paper Out

Panel Lock

On

Blinking

Blinking

Blinking

  1. Open and close the control panel.

  2. Turn the printer off and back on.

  3. If the control panel light sequence continues, contact Customer Support.

Power

Ready

Paper Out

Tractor 2

On

Blinking

Blinking

Blinking

Make sure the Tractor 2 option is installed correctly. For more information, see the documentation that came with the option.

Power

Ready

Paper Out

Font Lock

On

Blinking

Blinking

Blinking

  1. Turn the printer off.

  2. Turn the printer on.

    If the control panel light sequence returns, contact Customer Support.

    Note: If you need help locating the nearest service representative, visit the Lexmark Web site at www.lexmark.com.

All lights on solid

On

Panel Lock

Blinking

Power

Ready

Tractor 2

Paper Out

Font Lock

On

Blinking

Blinking

Blinking

Blinking

Power

Ready

Paper Out

Panel Lock

Font Lock

On

Blinking

Blinking

Blinking

Blinking

Power

Ready

Tractor 2

Paper Out

Panel Lock

Font Lock

On

Blinking

Blinking

Blinking

Blinking

Blinking

Power

Ready

Tractor 2

Paper Out

Panel Lock

On

Blinking

Blinking

Blinking

Blinking