Wiping the print cartridge nozzles and contacts

  1. Remove the print cartridges.

  2. Dampen a clean, lint-free cloth with water.

  3. Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown.

  4. Using another clean section of the dampened cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown.

  5. With another clean section of the dampened cloth, repeat step 3 and step 4.

  6. Let the nozzles and contacts dry completely.

  7. Reinsert the print cartridges.

  8. Print the document again.

  9. If the print quality does not improve, clean the print nozzles. For more information, see Cleaning the print cartridge nozzles.

  10. Repeat step 9 up to two more times.

  11. If print quality is still not satisfactory, replace the print cartridges.

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