Scanner does not respond

These are possible solutions. Try one or more of the following:

Check messages

If an error message is displayed, see Error messages.

Check power

If the power button light is not on, see Power button is not lit.

Make sure the printer is set as the default printer and is not on hold or paused

To set printer as default:

  1. From the Finder desktop, choose Applications step Utilities step Print Center or Printer Setup Utility.

  2. From the Printer List dialog, select your printer.

  3. Click the Make Default icon.

To resume print jobs:

  1. From the Finder desktop, choose Applications step Utilities step Print Center or Printer Setup Utility.

  2. From the list of printers, double-click the name of your printer.

  3. From the Printer pop-up menu, click Start Jobs if you want to resume all print jobs in the queue; if you want to resume a particular print job, select the document name, and then click Resume.

Uninstall and reinstall software

For more information, see Removing and reinstalling the software.

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