Scanning takes a long time or freezes the computer
- Your computer's memory resources may be too low. Close all the applications you are not using.
- The scanning resolution may be too high. The scanning resolution is different from the printing resolution and is generally set much lower. You can achieve excellent results with a 300 dpi scanning resolution. To change your scanning resolution:
- Open the Lexmark All-In-One Center.
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The Lexmark All-In-One Center Main Page displays.
- Select the Scan tab.
- Click Preview.
- Select the Settings tab.
- From Resolution (DPI) under Custom Settings, choose a preset resolution value lower or equal to 300.
- Restart your computer. If your memory resources are handling large files, your computer may run too slowly. Refresh your computer by closing all applications, and then restarting it.