Banner paper jams

These are possible solutions. Try one or more of the following:

1. Press to turn off the printer.

2. Remove the jammed banner paper from the printer.

• Use only the number of sheets needed for the banner.

• Select the following settings to enable the printer to feed paper continuously without jamming:

  1. With a document open, click File  Print.

  2. Click Properties, Preferences, Options, or Setup.

  3. Click the Advanced tab.

  4. From the Layout drop-down box, select Banner.

  5. From the Banner Paper Size drop-down box, select Letter Banner or A4 Banner as the paper size.

  6. Click the Print Setup tab.

  7. From the Orientation area, select Portrait or Landscape.

  8. Click OK or Print.