Paper jam in the duplex unit

  1. Push down on the duplex latch as you grasp the duplex unit.

  2. Pull out the duplex unit.

  3. Firmly grasp the paper, and gently pull it out.

  4. Push down on the duplex latch as you reinstall the duplex unit.

  5. Press the select button.

  6. On your computer, delete or stop the print job, and then try resending the print job again.