Do one of the following:
In Windows Vista, click
.In Windows XP and earlier, click Start.
Click Programs or All Programs 
Lexmark 9500 Series.
Click Solution Center, and then click the Contact Information tab.
Follow the instructions on the computer screen.
If the printer still does not print:
Do one of the following:
In Windows Vista, click .
In Windows XP and earlier, click Start.
Click Programs or All Programs Lexmark 9500 Series.
Click Solution Center, and then click the Contact Information tab.