Accessing jam areas

When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path and then press the select button.

Jam number

Jam location

What to do

200–201

In the printer

Open the front door, remove the photoconductor unit, and then remove any jams.

202

In the printer

Open the front door and top cover, and then remove any jams.

203

In the printer or standard exit bin

Open the front door and top cover, and then remove any jams.

230

In the printer

Remove Tray 1, open the front door, and then remove any jams.

24x

In the paper trays

Open each tray, and then remove any jams.

250

In the multipurpose feeder

  1. Remove all media from the multipurpose feeder.

  2. Flex and stack the media.

  3. Reload the multipurpose feeder.

  4. Adjust the paper guide.