Settings chosen from the software program or application can change or override settings chosen from the printer control panel. If an option is not functioning, then make sure it is selected in the software as well as the printer control panel.
These are possible solutions. Try one or more of the following:
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
Turn the printer off.
Unplug the printer.
Check the connection between the option and the printer.
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it.
It may be necessary to manually add the option in the printer driver to make it available for print jobs. For more information, see Updating available options in the printer driver.
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the Chooser.
These are possible solutions. Try one or more of the following:
Open the paper tray.
Check for paper jams or misfeeds.
Make sure paper guides are aligned against the edges of the paper.
Make sure the paper tray closes properly.
Turn the printer off, wait about 10 seconds, and then turn the printer on.
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.
Try one or more of the following:
Make sure the printer is properly connected to the 2,000-sheet drawer.
Make sure the printer is turned on.
Make sure that the power cord is plugged firmly into the back of the 2,000-sheet drawer.
If the tray is empty, then load paper in the tray.
Clear any jams.
Make sure the printer is properly connected to the 2,000-sheet drawer.
Make sure the printer is turned on.
Flex the paper.
Make sure the drawer is properly installed.
Make sure paper is loaded correctly.
Make sure the paper or specialty media meets specifications and is not damaged.
Make sure the guides are positioned correctly for the paper size loaded.
If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following:
Make sure the ISP is securely attached to the printer system board.
Make sure the cable is securely connected to the correct connector.
Make sure you are using the correct cable and that it is securely connected.
For information about installing software for network printing, see the Networking Guide on the Software and Documentation CD
If the internal print server does not operate correctly, these are possible solutions. Try one or more of the following:
Make sure the internal print server is attached securely to the printer system board.
Make sure you are using the correct (optional) cable and that it is securely connected.
For information about installing software for network printing, click Additional on the Software and Documentation CD, and then select the Networking Guide link under Publications on this CD.