200–201 paper jams

hot_surface caution icon CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

  1. Open the front door.

    Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front door open longer than 10 minutes.

  2. If the jam is behind the toner cartridge area, pull the jammed paper up and out.

    Note: Make sure all paper fragments are removed.

  3. If the jam is under the photoconductor units:

    1. Pull the jam towards you.

      Note: You may need to remove the photoconductor units if the paper is lodged too tightly under them.

    2. Remove each photoconductor unit, and place it on a flat surface.

    3. Remove the jammed paper, and then replace each photoconductor unit.

  4. Close the front door.

  5. Press select button.