Understanding the printer messages

Adjusting color

Wait for the process to complete.

An error has occurred with the USB drive. Please remove and reinsert drive.

Try one or more of the following:

Change [paper source] to [custom type name]

Try one or more of the following:

Change [paper source] to [custom type name] load [orientation]

Try one or more of the following

Change [paper source] to [custom string]

Try one or more of the following:

Change [paper source] to [custom string] load [orientation]

Try one or more of the following:

Change [paper source] to [paper size] [paper type]

Try one or more of the following:

Change [paper source] to [paper size] [paper type] load [orientation]

Try one or more of the following:

Close paper transport cover

Close the paper transport unit cover or door.

Close left side door

Close the left side door of the printer.

Close [tray] door

Close the specified tray door.

Close finisher side door

Close the side door of the finisher.

Close finisher top cover

Close the top cover of the finisher.

Close front door

Close the front door of the printer.

Disk corrupted

The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted.

Touch Format disk to reformat the printer hard disk and clear the message.

Note: Formatting deletes all the files stored on the printer hard disk.

Disk near full. Securely clearing disk space.

Try one or more of the following:

Disk problem

The printer hard disk must be reformatted.

Touch Format disk to reformat the printer hard disk and clear the message.

Note: Formatting deletes all the files stored on the printer hard disk.

Empty the hole punch box

  1. Empty the hole punch box.

    For instructions on emptying the hole punch box, from the printer control panel touch More Information.

  2. Reinsert the hole punch box into the finisher, and then touch Continue to clear the message.

Error reading USB drive. Remove USB.

An unsupported USB device has been inserted. Remove the USB device, and then install a supported one.

Insert staple cartridge

Try one or more of the following:

Insert Tray [x]

Insert the specified tray into the printer.

Insert the hole punch box

Insert the hole punch box into the finisher, and then touch Continue to clear the message.

Install bin [x]

Try one or more of the following:

Install envelope feeder

Try one or more of the following:

Install Tray [x]

Try one or more of the following:

Load [src] with [custom type name]

Try one or more of the following:

Load [src] with [custom string]

Try one or more of the following:

Load [src] with [size]

Try one or more of the following:

Load [src] with [type] [size]

Try one or more of the following:

Load Manual Feeder with [custom type name]

Try one or more of the following:

Load Manual Feeder with [custom string]

Try one or more of the following:

Load Manual Feeder with [paper type] [paper size]

Try one or more of the following:

Load staples

Try one or more of the following:

Paper changes needed

Try one or more of the following:

Reattach bin [x]

Try one or more of the following:

Reattach bin [x] – [y]

Try one or more of the following:

Remove paper from standard output bin

Remove the stack of paper from the standard exit bin.

Remove paper from bin [x]

Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.

If removing the paper does not clear the message, then touch Continue.

Remove paper from all bins

Output bins have reached their capacity. Remove paper from all output bins to clear the message and continue printing.

Remove paper from [linked set bin name]

Remove paper from the specified bin. The printer automatically detects paper removal and resumes printing.

If removing the paper does not clear the message, then touch Continue.

Remove packaging material, [area name]

Remove any remaining packaging material from the specified location.

Restore held jobs?

Try one or more of the following:

Slide finisher to the left

Slide the mailbox or finisher to the left until it clicks into place.

Some held jobs were not restored

Touch Continue to delete the specified job.

Note: Held jobs that are not restored stay on the hard disk and are inaccessible.

Supply needed to complete job

A supply needed to complete the job is missing. Touch Cancel to clear the message.

Unsupported disk

An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one.

31.xx Missing or defective [color] cartridge

Try one or more of the following:

  1. Remove and reinstall the specified print cartridge.

    For instructions on removing a print cartridge, touch More Information.

  2. Touch Continue to clear the message.

    Note: If the message is not cleared, then replace the defective print cartridge.

32.xx [color] cartridge part number unsupported by device

  1. Remove the unsupported print cartridge, and then install a supported one.

    For instructions on removing a print cartridge, touch More Information.

  2. Touch Continue to clear the message.

34 Incorrect paper size, open [src]

Try one or more of the following:

35 Insufficient memory to support Resource Save feature

Try one or more of the following:

36 Printer service required

Touch Continue to clear the message or contact customer support.

37 Insufficient memory to collate job

Try one or more of the following:

37 Insufficient memory for Flash Memory Defragment operation

Try one or more of the following:

37 Insufficient memory, some Held Jobs were deleted

The printer deleted some held jobs in order to process current jobs.

Touch Continue to clear the message.

37 Insufficient memory, some held jobs will not be restored

The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.

Touch Continue to clear the message.

38 Memory full

Try one or more of the following:

39 Complex page, some data may not have printed

Try one or more of the following:

40 [color] invalid refill, change cartridge

Replace the specified cartridge to continue printing.

51 Defective flash detected

Try one or more of the following:

52 Not enough free space in flash memory for resources

Try one or more of the following:

53 Unformatted flash detected

Try one or more of the following:

54 Serial option [x] error

Try one or more of the following:

54 Standard network software error

Try one or more of the following:

54 Network [x] software error

Try one or more of the following:

55 Unsupported option in slot [x]

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Remove the unsupported option card from the printer system board, and then replace it with a supported card.

  4. Connect the power cord to a properly grounded electrical outlet.

  5. Turn the printer back on.

56 Parallel port [x] disabled

Try one or more of the following:

56 Serial port [x] disabled

Try one or more of the following:

56 Standard USB port disabled

Try one or more of the following:

56 Standard parallel port disabled

Try one or more of the following:

56 USB port [x] disabled

Try one or more of the following:

57 Configuration change, some held jobs were not restored

Something has changed in the printer to invalidate the held jobs. Possible changes include:

Touch Continue to clear the message.

58 Input config error

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Check if all tray configurations are correct. Remove unnecessary trays if needed.

  4. Connect the power cord to a properly grounded electrical outlet.

  5. Turn the printer back on.

58 Too many bins attached

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Remove the additional bins.

  4. Connect the power cord to a properly grounded electrical outlet.

  5. Turn the printer back on.

58 Too many disks installed

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Remove the excess disks.

  4. Connect the power cord to a properly grounded electrical outlet.

  5. Turn the printer back on.

58 Too many flash options installed

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Remove the excess flash memory.

  4. Connect the power cord to a properly grounded outlet.

  5. Turn the printer back on.

58 Too many trays attached

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Remove the additional trays.

  4. Connect the power cord to a properly grounded outlet.

  5. Turn the printer back on.

59 Incompatible output bin [x]

Try one or more of the following:

61 Remove defective disk

Try one or more of the following:

62 Disk full

Try one or more of the following:

80.xx Fuser near life warning

  1. Order a replacement fuser immediately.

  2. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part.

  3. Touch Continue to clear the message and continue printing.

80.xx Fuser life warning

80.xx Replace fuser

Replace the fuser using the instruction sheet that came with the replacement part.

80.xx Fuser missing

  1. Replace the fuser, following the instruction sheet that came with the replacement part.

  2. Touch Continue to clear the message and continue printing.

82.xx Waste toner bottle nearly full

Order a replacement waste toner bottle immediately.

  1. Replace the waste toner bottle.

    For instructions on installing the waste toner bottle, from the printer control panel touch More Information.

  2. Touch Continue to clear the message and continue printing.

82.xx Replace waste toner bottle

  1. Replace the waste toner bottle.

    For instructions on replacing the waste toner bottle, from the printer control panel touch More Information.

  2. Touch Continue to clear the message and continue printing.

82.xx Waste toner bottle missing

Reinsert the waste toner bottle into the printer.

83.xx Transfer module life warning

  1. Replace the transfer module, following the instruction sheet that came with the replacement part.

  2. Touch Continue to clear the message and continue printing.

83.xx Transfer module missing

Insert the transfer module into the printer.

83.xx Replace transfer module

Replace the transfer module, following the instruction sheet that came with the replacement part.

88.xx [color] cartridge nearly low

Order a replacement for the specified print cartridge.

88.xx [color] cartridge low

  1. Remove the specified cartridge.

    Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
  2. Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.

  3. Reinsert the cartridge, and then touch Continue to clear the message and continue printing.

Notes:

88.xx [Color] cartridge very low

The specified print cartridge is very low.

  1. For instructions on replacing a print cartridge, from the printer control panel touch More Information.

  2. Touch Continue to clear the message and continue printing.

88.xx [Color] cartridge critically low

The specified print cartridge is critically low.

  1. For instructions on replacing a print cartridge, from the printer control panel touch More Information.

  2. Touch Continue to clear the message and continue printing.

1565 Emulation error, load emulation option

The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card.

To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.