An application error has occurred

Check the system log for relevant details

1. Type the printer IP address or host name in the address field of your Web browser.

   If you do not know the IP address or host name of the printer, then you can:

   • View the information on the printer control panel home screen, or in the TCP/IP section under the Networks/Ports menu.

   • Print a network setup page or menu settings page and locate the information in the TCP/IP section.

2. Click Settings or Configuration.

3. Click Device Solutions > Solutions (eSF) > System tab > Log.

4. From the Filter menu, select an application status.

5. From the Application menu, select an application, and then click Submit.

Contact customer support

If you still cannot isolate the problem, then contact customer support.