201 paper jam

  1. Open the side door of the printer.

    hot surface caution icon CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

  2. Determine where the jam is located, and then remove it:

    1. If paper is inside the fuser unit, then open the fuser access door.

    2. Firmly grasp the jammed paper on each side, and then gently pull it out.

      Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
      Note: Make sure all paper fragments are removed.

  3. Close the side door of the printer.

  4. From the printer control panel, touch Continue, jam cleared.