When a jam occurs, a message indicating the jam location appears on the display. To resolve any paper jam message, you must clear all jammed paper from the paper path.
Area | Jam numbers | What to do |
|---|---|---|
1 | 200-239 | Open side door, and then remove the jammed paper. |
2 | 24x | Open side door of the specified tray, and then remove the jammed paper. |
3 | 250 | Remove all paper from the multipurpose feeder, and then remove the jammed paper. |
4 | 400-403, 460-461 | Open the Horizontal Transport Unit (HTU) door, and then remove the jammed paper. |
5 | 431-458 | Push the button to slide the finisher or mailbox to the right, open the finisher or mailbox door, and then remove the jammed paper. |
6 | 455 | Open staple door, remove the staple cartridge, and then remove the jammed staple. |