Understanding the printer messages

Adjusting color

Wait for the process to complete.

An error has occurred with the USB drive. Please remove and reinsert drive.

Try one or more of the following:

Change [paper source] to [custom type name]

Try one or more of the following:

Change [paper source] to [custom type name] load [orientation]

Try one or more of the following

Change [paper source] to [custom string]

Try one or more of the following:

Change [paper source] to [custom string] load [orientation]

Try one or more of the following:

Change [paper source] to [paper size] [paper type]

Try one or more of the following:

Change [paper source] to [paper size] [paper type] load [orientation]

Try one or more of the following:

Close [tray] door

Close the specified tray door.

Close front or side door

Close the front or side door of the printer.

Disk corrupted

The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted.

Touch Format disk to reformat the printer hard disk and clear the message.

Note: Formatting deletes all the files stored on the printer hard disk.

Disk near full. Securely clearing disk space.

Try one or more of the following:

Disk problem

The printer hard disk must be reformatted.

Touch Format disk to reformat the printer hard disk and clear the message.

Note: Formatting deletes all the files stored on the printer hard disk.

Error reading USB drive. Remove USB.

An unsupported USB device has been inserted. Remove the USB device, and then install a supported one.

Insert Tray [x]

Insert the specified tray into the printer.

Install Tray [x]

Try one or more of the following:

Load [src] with [custom type name]

Try one or more of the following:

Load [src] with [custom string]

Try one or more of the following:

Load [src] with [size]

Try one or more of the following:

Load [src] with [type] [size]

Try one or more of the following:

Load Manual Feeder with [custom type name]

Try one or more of the following:

Load Manual Feeder with [custom string]

Try one or more of the following:

Load Manual Feeder with [paper size]

Try one or more of the following:

Load Manual Feeder with [paper type] [paper size]

Try one or more of the following:

Paper changes needed

Try one or more of the following:

Remove paper from standard output bin

Remove the stack of paper from the standard exit bin.

Restore held jobs?

Try one or more of the following:

Some held jobs were not restored

Touch Continue to delete the specified job.

Note: Held jobs that are not restored stay on the hard disk and are inaccessible.

Supply needed to complete job

A supply needed to complete the job is missing. Touch Cancel to clear the message.

Tray [x] paper size unsupported

The paper size in the specified tray is unsupported. Replace it with a supported paper size.

Unsupported disk

An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one.

30.xx Missing [color] cartridge and/or [color] imaging unit

Try one or more of the following:

31.xx Missing or defective [color] cartridge

Try one or more of the following:

  1. Remove and reinstall the specified print cartridge.

    For instructions on removing a print cartridge, touch More Information.

  2. Touch Continue to clear the message.

    Note: If the message is not cleared, then replace the defective print cartridge.

32.xx [color] cartridge part number unsupported by device

Remove the unsupported toner cartridge, and then install a supported one.

34 Incorrect paper size, open [src]

Try one or more of the following:

35 Insufficient memory to support Resource Save feature

Try one or more of the following:

36 Printer service required

Touch Continue to clear the message or contact customer support.

37 Insufficient memory to collate job

Try one or more of the following:

37 Insufficient memory for Flash Memory Defragment operation

Try one or more of the following:

37 Insufficient memory, some held jobs will not be restored

The printer deleted some held jobs in order to process current jobs.

Touch Continue to clear the message.

37 Insufficient memory, some Held Jobs were deleted

The printer deleted some held jobs in order to process current jobs.

Touch Continue to clear the message.

38 Memory full

Try one or more of the following:

39 Complex page, some data may not have printed

Try one or more of the following:

51 Defective flash detected

Try one or more of the following:

52 Not enough free space in flash memory for resources

Try one or more of the following:

53 Unformatted flash detected

Try one or more of the following:

54 Serial option [x] error

Try one or more of the following:

54 Standard network software error

Try one or more of the following:

54 Network [x] software error

Try one or more of the following:

55 Unsupported option in slot [x]

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Remove the unsupported option card from the printer system board, and then replace it with a supported card.

  4. Connect the power cord to a properly grounded electrical outlet.

  5. Turn the printer back on.

56 Parallel port [x] disabled

Try one or more of the following:

56 Serial port [x] disabled

Try one or more of the following:

56 Standard USB port disabled

Try one or more of the following:

56 Standard parallel port disabled

Try one or more of the following:

56 USB port [x] disabled

Try one or more of the following:

57 Configuration change, some held jobs were not restored

Something has changed in the printer to invalidate the held jobs. Possible changes include:

Touch Continue to clear the message.

58 Too many disks installed

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Remove the excess disks.

  4. Connect the power cord to a properly grounded electrical outlet.

  5. Turn the printer back on.

58 Too many flash options installed

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Remove the excess flash memory.

  4. Connect the power cord to a properly grounded outlet.

  5. Turn the printer back on.

58 Too many trays attached

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Remove the additional trays.

  4. Connect the power cord to a properly grounded outlet.

  5. Turn the printer back on.

58 Input config error

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Check if all tray configurations are correct. Remove unnecessary trays if needed.

  4. Connect the power cord to a properly grounded electrical outlet.

  5. Turn the printer back on.

61 Remove defective disk

Try one or more of the following:

62 Disk full

Try one or more of the following:

80.xx Fuser near life warning

  1. Order a replacement fuser immediately.

  2. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part.

  3. Touch Continue to clear the message and continue printing.

80.xx Fuser life warning

80.xx Replace fuser

Replace the fuser using the instruction sheet that came with the replacement part.

80.xx Fuser missing

  1. Replace the fuser, following the instruction sheet that came with the replacement part.

  2. Touch Continue to clear the message and continue printing.

82.xx Replace waste toner bottle

  1. Replace the waste toner bottle.

    For instructions on replacing the waste toner bottle, from the printer control panel touch More Information.

  2. Touch Continue to clear the message and continue printing.

82.xx Waste toner bottle nearly full

Order a replacement waste toner bottle immediately.

  1. Replace the waste toner bottle.

    For instructions on installing the waste toner bottle, from the printer control panel touch More Information.

  2. Touch Continue to clear the message and continue printing.

83.xx Transfer module life warning

  1. Replace the transfer module, following the instruction sheet that came with the replacement part.

  2. Touch Continue to clear the message and continue printing.

83.xx Transfer module missing

Insert the transfer module into the printer.

83.xx Replace transfer module

Replace the transfer module, following the instruction sheet that came with the replacement part.

84 Defective [color] imaging unit

The specified imaging unit is either missing or not functioning properly. Try one or more of the following:

84.xx [color] imaging unit nearly low

  1. Order a replacement imaging unit.

  2. When print quality is reduced, install the new imaging unit, following the instruction sheet that came with the replacement part.

  3. Touch Continue to clear the message and continue printing.

84.xx [color] imaging unit low

  1. Order a replacement imaging unit immediately.

  2. When print quality is reduced, install the new imaging unit, following the instruction sheet that came with the replacement part.

  3. Touch Continue to clear the message and continue printing.

84.xx Replace [color] imaging unit and [color] cartridge

  1. Replace the imaging unit and color cartridge, following the instruction sheets that came with the replacement parts.

  2. Touch Continue to clear the message and continue printing.

84 Unsupported [color] imaging unit

Replace the specified imaging unit to continue printing.

88.xx [color] cartridge nearly low

  1. Order a replacement toner cartridge.

  2. Remove the specified cartridge.

  3. Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.

  4. Reinsert the cartridge, and then touch Continue to clear the message and continue printing.

  5. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.

88.xx [color] cartridge low

  1. Order a replacement toner cartridge immediately.

  2. Remove the specified cartridge.

  3. Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.

  4. Reinsert the cartridge, and then touch Continue to clear the message and continue printing.

Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.

88.2x Replace [color] cartridge

The specified toner cartridge is empty.

  1. Replace the specified toner cartridge.

  2. Touch Continue to clear the message and continue printing.

1565 Emulation error, load emulation option

The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card.

To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.