Replacing supplies

Replacing the toner cartridge

Light sequence

Toner is low

toner continue on

  • toner light - On

  • Ready button light - On


When the Toner is Low light sequence appears, or when you experience faded print, remove the toner cartridge. Firmly shake it side-to-side and front-to-back several times to redistribute the toner, and then reinsert it and continue printing. When shaking the cartridge no longer improves the print quality, replace the toner cartridge.

Note: You can check to see approximately how much toner is left in your cartridge by printing a menu settings page.

To replace the toner cartridge:

  1. Open the front door by pressing the button on the left side of the printer and lowering the door.

    push button to lower front door

  2. Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle.

    push button remove toner cartridge

  3. Unpack the new toner cartridge.

    Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems.

  4. Rotate the cartridge in all directions to distribute the toner.

  5. Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the photoconductor kit. Push the toner cartridge in until it clicks into place.

    reinstall toner cartridge in photoconductor kit

  6. Close the front door.

Replacing the photoconductor kit

The printer displays the Photoconductor life warning or Replace photoconductor light sequence when the photoconductor kit reaches the page maximum.

Light sequences

Photoconductor life warning

The illustration shows the toner low light on and steady.

toner light - On


Replace photoconductor

The illustration shows the error and toner lights blinking, and the continue button on and steady.

The illustration shows the error light sysmbol. - Blinking

The illustration shows the toner light symbol. - Blinking

The illustration shows the continue button. - On


When any of the light sequences occur, order a new photoconductor kit. While the printer may continue to function properly after the photoconductor kit has reached its official end-of-life, print quality significantly decreases.

Note: The photoconductor kit is a single item.
The illustration shows the photoconductor kit.

To replace the photoconductor kit:

  1. Turn off the printer.

  2. Pull the photoconductor kit and toner cartridge together as a unit out of the printer by pulling on the toner cartridge handle.

    Note: The photoconductor kit and toner cartridge form a unit.
    The iillustration shows the photoconductor kit being removed.

    Place the unit on a flat, clean surface.

    The illustration shows the unit.

  3. Press the button on the base of the photoconductor kit, and then pull the toner cartridge up and out using the handle.

    The illustration shows the button on the base of the photoconductor kit being removed to separate the toner cartridge.

  4. Unpack the new photoconductor kit.

    Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
    Do not touch photoconductor drum.

  5. Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks. Push the toner cartridge in until it clicks into place.

    cartridge assembly

  6. Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer. Push the unit fully in.

    insert photoconductor kit

  7. After replacing the photoconductor kit, reset the photoconductor counter:

    Open the front door and then press and hold the cancel button until all the lights cycle.

    Warning—Potential Damage: Resetting the photoconductor counter without replacing the photoconductor kit may damage your printer and void your warranty.

  8. Close the front door.