[x]-page jam, open tray [x]. [24y.xx]

  1. Pull the tray completely out of the printer.

    Note: The message on the display indicates the tray where the jammed paper is located.
    Pull the tray completely out of the printer.
  2. Firmly grasp the jammed paper on each side, and then gently pull it out.

    Note: Make sure all paper fragments are removed.
  3. Insert the tray.

  4. From the control panel, select Next > the select button > Clear the jam, press OK > the select button to clear the message and continue printing.