[x]-page jam, clear manual feeder. [250.xx]

Printer control panel light sequence for Paper jam

Paper jam light - On

Start button light - On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press the start button twice quickly to see the supplemental light sequence.

Printer control panel light sequence for 251 paper jam

Paper jam light - On

Toner cartridge light - On

Ready light - On

Start button light - On

If the supplemental light sequence matches the light sequence in the preceding illustration, then do the following.

  1. From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out.

    Note: Make sure all paper fragments are removed.
    From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out.

  2. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

    Prepare paper for loading.

  3. Reload paper into the multipurpose feeder.

    Note: Make sure the paper guide lightly rests against the edge of the paper.

  4. From the printer control panel, press the select button to clear the message and continue printing.