[x]-page jam, open rear door. [20y.xx]

Printer control panel light sequence for Paper jam

Paper jam light - On

Start button light - On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press the start button twice quickly to see the supplemental light sequence.

Printer control panel light sequence for 201 paper jam

Paper jam light - On

Toner cartridge light - On

Start button light - On

If the supplemental light sequence matches the light sequence in the preceding illustration, then do the following.

  1. Press the button on the right side of the printer, and then open the front door.

  2. Gently pull down the rear door.

    hot surface caution icon CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

  3. Firmly grasp the jammed paper on each side, and then gently pull it out.

    Note: Make sure all paper fragments are removed.
    Firmly grasp the jammed paper on each side, and then gently pull it out.

  4. Close the rear and front doors.

  5. From the printer control panel, press the select button to clear the message and continue printing.