[x]-page jam, remove tray [x]. [24y.xx]

Printer control panel light sequence for Paper jam

Paper jam light - On

Start button light - On

If the printer control panel light sequence matches the light sequence in the preceding illustration, then press the start button twice quickly to see the supplemental light sequence.

Supplemental light sequences

Light sequence

Printer control panel light sequence for 241 paper jam

Paper jam light - On

Load paper light - On

Toner cartridge light - On

Start button light - On

Printer control panel light sequence for 242 paper jam

Paper jam light - On

Load paper light - On

Ready light - On

Start button light - On


If the supplemental light sequence matches any of the light sequences in the preceding illustrations, then do the following.

  1. Pull out the tray completely.

  2. Firmly grasp the jammed paper on each side, and then gently pull it out.

    Note: Make sure all paper fragments are removed.
    Firmly grasp the jammed paper on each side, and then gently pull it out.

  3. Insert the tray.

  4. From the printer control panel, press the select button to clear the message and continue printing.