Erasing non-volatile memory

Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps:

  1. Turn off the printer.

  2. From the control panel, hold down 2 and 6 while turning the printer on. Release the buttons when the screen with the progress bar appears.

  3. From the Configuration menu, navigate to:

    Restore Factory Defaults > Erase Printer Memory > Yes

    The printer restarts several times during this process.

  4. Touch Back, and then exit the Configuration menu.

    Note: The printer performs a power-on reset, and then returns to normal operating mode.