Erasing printer hard disk memory

  1. Turn off the printer.

  2. From the control panel, hold down 2 and 6 while turning the printer on. Release the buttons when the screen with the progress bar appears.

  3. From the Configuration menu, navigate to:

    Restore Factory Defaults > Erase Hard Disk > select the method to erase the hard disk memory > Yes

    Note: This process can take from several minutes to more than an hour, during which the printer is unavailable for other user tasks.
  4. Touch Back, and then exit the Configuration menu.

    Note: The printer performs a power-on reset, and then returns to normal operating mode.