Action |
Yes |
No |
---|---|---|
Step 1 Make sure the printer IP address is correct.
Is the printer IP address correct? |
Go to step 2. |
Type the correct printer IP address in the address field of your Web browser. Note: Depending on the network settings, you may need to type “ ://” instead of “ ://” before the printer IP address to access the Embedded Web Server. |
Step 2 Check if the printer is turned on. Is the printer turned on? |
Go to step 3. |
Turn on the printer. |
Step 3 Check if the network connection is working. Is the network connection working? |
Go to step 4. |
Contact your system support person. |
Step 4 Make sure the cable connections to the printer and print server are secure.
Are the cable connections to the printer and print server secure? |
Go to step 5. |
Tighten the cable connection. |
Step 5 Temporarily disable the Web proxy servers. Note: Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server. Are the Web proxy servers disabled? |
Go to step 6. |
Contact your system support person. |
Step 6 Access the Embedded Web Server again by typing the correct IP address in the address field. Did the Embedded Web Server open? |
The problem is solved. |
Contact customer support. |