<src> is a tray or feeder, and <x> is a paper size or type.
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
Select the paper tray with the correct paper size or type.
Touch Use current [src] to ignore the message and print from the tray selected for the print job.
Touch Continue to continue the job if the correct size and type are loaded in the tray, and this size and type are specified in the printer control panel Paper menu.
| Note: If you touch Continue when there is no paper in the tray, the job is not continued. |
Touch Cancel job to cancel the current job.
Try one or more of the following:
Turn the printer off and then back on.
If the error occurs a second time:
Turn the printer off.
Unplug the power cord from the wall outlet.
Remove the tray.
Reattach the tray.
Connect the power cord to a properly grounded outlet.
Restart the printer.
If the error occurs again:
Turn the printer off.
Unplug the power cord from the wall outlet.
Remove the tray.
Contact Customer Support.
Touch Continue to clear the message and print without using the tray.
The cartridge is missing or not installed correctly. Insert the cartridge and close all doors and covers.
Wait for the message to clear.
| Warning—Potential Damage: Do not turn the printer off while this message appears on the display. |
Your attempt to delete a file failed.
Wait for the message to clear.
Try to delete the file again.
Wait for the message to clear.
| Note: While the menus are disabled, printer settings cannot be changed from the printer control panel. |
The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted.
Touch Reformat disk to reformat the hard disk and clear the message.
| Note: Reformatting the disk deletes all the files currently stored on the disk. |
Wait for the message to clear.
| Warning—Potential Damage: Do not power off while the printer is attempting to recover the printer hard disk. |
Disk recovery takes place in several phases. The percentage completed during each phase appears on the display.
Wait for the message to clear.
| Warning—Potential Damage: Do not power off while the printer is encrypting the printer hard disk. |
The percentage completed appears on the display.
Enter the PIN you created in Print Properties when the confidential job was sent for printing.
Remove the device and wait for the message to clear. The USB drive may be corrupted.
Wait for the message to clear.
| Warning—Potential Damage: Do not power off while the printer is formatting the printer hard disk. |
The percentage completed appears on the display.
Wait for the message to clear.
| Warning—Potential Damage: Do not power off while the printer is formatting the flash memory. |
The printer is in the state, and Hex Trace is active. You can use Hex Trace to troubleshoot printer problems.
Try one or more of the following:
Insert a staple cartridge to clear the message.
Touch Continue to clear the message and print without using the staple feature.
Try one or more of the following:
Install the specified bin:
Turn the printer off.
Unplug the power cord from the wall outlet.
Install the specified bin.
Connect the power cord to a properly grounded outlet.
Restart the printer.
Cancel the current job.
Try one or more of the following:
Install the specified tray:
Turn the printer off.
Unplug the power cord from the wall outlet.
Install the specified tray.
Connect the power cord to a properly grounded outlet.
Restart the printer.
Cancel the current job.
The printer does not have a MICR cartridge installed. Install a MICR cartridge to continue printing.
You need to download valid engine code for the printer.
For more information, visit the Lexmark Web site at www.lexmark.com, or contact customer support.
| Note: Engine code may be downloaded while this message appears on the display. |
You need to download valid network printing code for the internal print server. The internal print server is a hardware option installed inside the printer.
| Note: Network code may be downloaded while this message appears on the display. |
<x> is a paper type or size.
Try one or more of the following:
Load the specified paper in the multipurpose feeder.
Touch Continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source.
Cancel the current job.
<src> is a tray or feeder, and <x> is a paper type or size.
Try one or more of the following:
Load the paper tray or other source with the correct paper type and size.
Cancel the current job.
Try one or more of the following:
Replace the specified staple cartridge in the finisher.
Touch Continue to clear the message and continue printing.
Touch Cancel job to cancel the print job.
Replace the maintenance items and, if necessary, reset the printer maintenance counter.
For information on purchasing supplies, see Ordering supplies.
The printer menus cannot be accessed because your system support person disabled the menus. Wait for the message to clear.
The printer menus are disabled. The printer settings cannot be changed from the printer control panel. Contact your system support person for help.
| Note: When menus are disabled, it is still possible to cancel a print job, print a confidential job, or print a held job. |
The printer is connected to the network, so the network interface is the active communication link.
indicates that the printer is using the standard network port built into the printer system board.
indicates that an internal print server is installed inside the printer or that the printer is connected to an external print server.
indicates a network interface is the active communication link, where <x>, <y> indicates the active interface is connected to the printer through channel y on PCI connector x. If x equals 0, then the standard network interface is active.
| Note: The current interface displays on the menus settings page. |
Wait for the message to clear.
Either there are no files saved on the flash drive, or the files saved are not supported. Convert files to any of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx.
The printer is using a parallel cable connection. The parallel port is the active communication link.
This is the Printer Job Language (PJL) Ready message. It appears after the or message. If the message string is too long, it is truncated.
Wait for the message to clear.
| Warning—Potential Damage: Do not turn the printer off or remove the flash drive while this message is displayed. |
Wait for the message to clear.
Wait for the message to clear.
| Warning—Potential Damage: Do not turn the printer power off while appears on the display. |
Wait for the message to clear.
| Warning—Potential Damage: Do not turn the printer power off while appears on the display. |
Try one or more of the following:
Turn the printer off and then back on.
If the error occurs a second time:
Turn the printer off.
Unplug the power cord from the wall outlet.
Remove the specified bin.
Reattach the bin.
Connect the power cord to a properly grounded outlet.
Restart the printer.
If the error occurs again:
Turn the printer off.
Unplug the power cord from the wall outlet.
Remove the specified bin.
Contact Customer Support.
Touch Continue to clear the message and print without using the specified bin.
Try one or more of the following:
Turn the printer off and then back on.
If the error occurs a second time:
Turn the printer off.
Unplug the power cord from the wall outlet.
Remove the specified bins.
Reattach the bins.
Connect the power cord to a properly grounded outlet.
Restart the printer.
If the error occurs again:
Turn the printer off.
Unplug the power cord from the wall outlet.
Remove the specified bins.
Contact Customer Support.
Touch Continue to clear the message and print without using the specified bins.
The printer settings are being configured. Wait for the message to clear.
| Warning—Potential Damage: Do not turn the printer power off while appears on the display. |
Remove any remaining packaging material from the specified location.
Remove the paper from all of the bins. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
Replace the fuser wiper, or try one or more of the following:
Touch Continue to clear the message and continue printing.
Touch Ignore to clear the message, but at the next power-on, the message appears again.
Wait for the message to clear.
When factory default settings are restored:
All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets.
All settings return to the factory defaults except the Display Language setting in the Setup menu and the custom settings in the Serial <x>, Network, Infrared, LocalTalk, and USB menus.
Try one or more of the following:
Touch Continue to restore all held jobs stored on the printer hard disk.
Touch Do not restore if you do not want any print jobs to be restored.
The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser.
The printer hard disk wiping process needs to recover. The message clears when all blocks are cleared.
The printer is using a serial cable connection. The serial port is the active communication link.
Touch Continue to delete the specified job.
| Note: Some held jobs are not restored. They stay on the hard disk and are inaccessible. |
Load the specified staple cartridge into the finisher to clear the message and continue stapling.
The printer is now in a lockout mode because:
You attempted to log in too many times with an incorrect PIN
You attempted to log in using an incorrect password number for access to a printer feature, setting, or menu that you do not have access to.
| Note: There is a defined limit on the number of login attempts. Once the limit is reached, this message appears and the printer enters a lockout mode. The message remains on the printer control panel, and any further attempts to enter menus is denied until the defined time out expires. The time out duration is set by your system support person. |
Wait for the message to clear once the time out expires, and then:
Enter the correct PIN to access any held jobs
See your system support person if you need a password number to enter a specific printer feature, setting, or menu that is blocked from your use without the number.
An unsupported printer hard disk has been installed. Remove the unsupported device, and then install a supported one.
The printer is using a USB cable connection. The USB port is the active communication link.
Try one or more of the following:
Wait for the message to clear.
Insert the flash drive.
Remove the print cartridge, and then install a supported one.
Try one or more of the following:
Load the appropriate paper or other specialty media in the proper tray.
Touch Continue to clear the message and print the job using a different paper tray.
Check tray length and width guides and make sure the paper is properly loaded in the tray.
Check the Print Properties or Print dialog settings to make sure the print job is requesting the correct paper size and type.
Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed.
Cancel the current print job.
Try one or more of the following:
Touch Continue to stop the defragment operation and continue printing.
Delete fonts, macros, and other data in printer memory.
Install additional printer memory.
Try one or more of the following:
Touch Continue to disable Resource Save and continue printing.
To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the menus to activate the link buffer changes. When appears, enable Resource Save.
Install additional memory.
Try one or more of the following:
Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.
Cancel the current print job.
The printer deleted some held jobs in order to process current jobs.
Touch Continue to clear the message.
The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.
Touch Continue to clear the message.
Try one or more of the following:
Touch Continue to clear the message.
Cancel the current print job.
Install additional printer memory.
Try one or more of the following:
Touch Continue to clear the message and continue printing.
Cancel the current print job.
Install additional printer memory.
Install a print cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region. x and y can have the following values:
1 | US |
2 | Europe, the Middle East, and Africa |
3 | Asia |
4 | Latin America |
9 | Invalid region |
Try one or more of the following:
Touch Continue to clear the message and continue printing.
The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text.
Cancel the current print job.
Try one or more of the following:
Touch Continue to clear the message and continue printing.
Cancel the current print job.
Try one or more of the following:
Touch Continue to clear the message and continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
Delete fonts, macros, and other data stored in flash memory.
Upgrade to a larger capacity flash memory card.
Try one or more of the following:
Touch Continue to stop the defragment operation and continue printing.
Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
<x> is the number of the network connection.
Try one or more of the following:
Touch Continue to continue printing.
Turn the printer off and then back on to reset the printer.
Upgrade (flash) the network firmware in the printer or print server.
<x> is the number of the serial option.
Try one or more of the following:
Check that the serial cable is connected correctly and is the proper one for the serial port.
Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and host computer.
Touch Continue to continue printing.
Turn the printer power off and then back on to reset the printer.
Try one or more of the following:
Touch Continue to continue printing.
Turn the printer off and then back on to reset the printer.
Upgrade (flash) the network firmware in the printer or print server.
<x> is a slot on the printer system board.
Try one or more of the following:
Turn the printer power off.
Unplug the power cord from the wall outlet.
Remove the unsupported option card from the printer system board.
Connect the power cord to a properly grounded outlet.
Turn the printer power back on.
<x> is the number of the parallel port.
Try one or more of the following:
Touch Continue to clear the message.
The printer discards any data received through the parallel port.
Make sure the Parallel Buffer menu item is not set to Disabled.
<x> is the number of the serial port.
Try one or more of the following:
Touch Continue to clear the message.
The printer discards any data received through the serial port.
Make sure the Serial Buffer menu item is not set to Disabled.
Try one or more of the following:
Touch Continue to clear the message.
The printer discards any data received through the parallel port.
Make sure the Parallel Buffer menu item is not set to Disabled.
Try one or more of the following:
Touch Continue to clear the message.
The printer discards any data received through the USB port.
Make sure the USB Buffer menu item is not set to Disabled.
Since the time the jobs were stored on the printer hard disk something has changed in the printer to invalidate the held jobs. Possible changes include:
The printer firmware has been updated.
Paper input, output, or duplex options needed for the print job were removed.
The print job was created using data from a device in the USB port and the device is no longer in the port.
The printer hard disk contains jobs that were stored while installed in a different printer model.
Touch Continue to clear the message.
Turn the printer power off.
Unplug the power cord from the wall outlet.
Remove the additional bins.
Connect the power cord to a properly grounded outlet.
Turn the printer power back on.
Turn the printer off.
Unplug the power cord from the wall outlet.
Remove the extra disks.
Connect the power cord to a properly grounded outlet.
Turn the printer back on.
Turn the printer off.
Unplug the power cord from the wall outlet.
Remove the excess flash memory.
Connect the power cord to a properly grounded outlet.
Turn the printer back on.
Turn the printer off.
Unplug the power cord from the wall outlet.
Remove the additional trays.
Connect the power cord to a properly grounded outlet.
Turn the printer back on.
Try one or more of the following:
Remove the specified output bin.
Touch Continue to clear the message and continue printing without using the specified output bin.
Try one or more of the following:
Remove the specified tray.
Touch Continue to clear the message and continue printing without using the specified tray.
The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser.
The toner is low. Replace the toner cartridge, and then touch Continue to clear the message and continue printing.
The toner is low. Replace the toner cartridge, and then touch Continue to clear the message and continue printing.
The toner cartridge is empty.
Replace the toner cartridge.
Touch Continue to clear the message.
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.